Work with multiple clients in various industries to evaluate business practices, policies, and procedures. Develop briefs taken from individual employee interviews on the current state of the company followed by an action plan to move each business into a functional and streamlined team where trust is generated through healthy conflict, commitment to the team, accountability, and laser focus on results.Key Achievements:Design, present, and implement multiple organizational and responsibility charts to the entire team to better define job descriptions, ensure the right people were in the right seat & identify places where certain team members are not a good cultural fit, and take action on making appropriate staff changesEvaluate the effectiveness of systems (programs, software, etc.) for the team, eliminate programs that are not useful, and increase the adoption of effective systems by all team membersWork directly with the CEOs of each company to create and deliver a company-wide vision that ultimately enhances the day-to-day cultureWork with small to medium-sized companies which have unique pain points that must be addressed in creative, thoughtful, and transparent ways.

Develop, organize, and lead a team of contractors to implement a strategy to increase social media presence successfully (IG increased by 18.5% in one year), dial in digital product marketing efforts (created & marketed over 25 different digital products over three year period), and navigated the global pandemic while increasing profit by 14.8%Key Achievements:Created hundreds of email automated marketing campaigns within Keap, assessed each campaign’s success and failures to make adjustments to future campaigns resulting in a 45.6% increase in revenueSuccessfully negotiated book deals with various publishers, launched and marketed multiple book releases including a NY Times Best Seller Developed a KPI worksheet containing over 120 various data points that guided and directed our company’s marketing and development effortsNegotiated directly with advertisers to not only design the most effective campaign but also to ensure repeat business by supplying extraordinary service and follow upIncreased gross revenue by 19.96% during the pandemic and continued that trend year after yearDeveloped a real-time report of how the company was doing overall compared to previous periods allowing us to quickly pivot and take advantage of opportunities in a very fast-paced online retail environment where quick action was paramount

Brought on as a short-term/interim COO for Hire for a small and growing company tasked with addressing cultural issues, and collaborated with the CEO to assess company needs and positions. Worked with each employee to create job descriptions for every position and created an organizational and responsibilities report for each position and how they fit within the company. Established company policies and procedures. Led the transition from Paychex to ADP Comprehensive Services and established HR Department. Key Achievements:Led and was responsible for the implementation of a new HR and payroll system (ADP), created an updated handbook, ensured the company was in compliance with all local, state, and national HR rules and regulations, and trained the entire team on Time & Attendance procedures, and ensured all team members were paid accurately and on timeDirected multiple hiring phases and transitions with current employees to align their skill sets and talents with their job duties and responsibilitiesAddressed and worked with the entire team to recognize team dysfunction, and created new policies and procedures to proactively deal with the common issues of conflict, trust, commitment, and accountability which included regular employee reviews and proactive ‘check-in’ meetings that encouraged open and honest feedback between the employee and their managerWorked closely with the owner/CEO to make company-wide decisions and acted as a sounding board for all business-related decisions

Managed, consulted, and promoted multiple keynote speakers with varying needs (marketing, content creation, sales, event production, & business development). Created systems that enabled these artists to focus on creative projects while I focused on business development. Key Achievements:Created a workflow within Salesforce that ensured all team members accomplish the 150+ tasks it takes to produce, promote and deliver a top-quality event around the globeDesigned event reports within Salesforce and Excel to proactively communicate in a timely fashion the status of each project or event so the speaker was able to quickly see where things stood in real-timeIncreased most speakers’ average honorarium by over 50% within two yearsProduced, promoted, and managed over 100 speaking and entertainment events around the country each yearProduced, promoted and managed a two-week speaking tour of Australia with ten events that were profitable and under budgetNegotiated and completed hundreds of contracts each year with publishers, event coordinators, venues, and unions to ensure the speakers’ best interest was representedCreated KPI worksheets for each speaker to aid in setting goals, company vision, and provide direction on future projects

Responsible for guiding clients through the complex process of buying, selling, or leasing real estate properties. Provided negotiation and analytical skills, timely and proactive communication with all parties, as well as a deep knowledge of the local real estate market and legal requirements. Key Achievements:Conducted market research, prospecting, and networking to acquire new clients and build relationships with existing onesAnalyzed real estate market trends and provided the client with insights and advice to assist them in identifying the best property at the best priceMaintained open lines of communication with each client and other parties as needed to ensure a seamless buying experience.