Business Office Management Duties and Project Management Oversight

I write research and write news columns for the tellmebest.com

I am charged with the Creation and Execution of Entertainment at all of our Locations Nationwide. These activities need to be enjoyable and Engaging for our customers. Talent buying and ensuring the entertainment adds to the customers experience and creates longer ticket times for our locations and increases profitability.

I am a Customer Success Manager and Vice President the Customer Success and Small Business and Operations Department in Westlake Texas. My team consists of 200 reports managed by a team of 20 Customer Success Team Managers and Team Leads. I have been with Wells for 17 years. I have been recognized in the top 2% of the company for performance in 8 of those years and in every role I’ve held through my career. Managing in the dawn of a new age takes imaginative and strategic execution. Building successful relationships across all lines of business is essential to your success. Corporate America is moving away from the old rigid architecture of the past. To lead successfully in today’s environment you need to be transformative, open to new ideas, and being able to adapt those concepts on the fly. Leading to achieving breakthrough performance and developing the next generation of leaders. This is the way forward, challenging the status quo and rewriting the book in your wake. The keys to the future are obtained only when you can quantify your past experiences and understand how they made you who you are. That is the challenge of managing in our present climate and adapting to new norms that surface as quickly as the 24 hour news cycle. This is what will separate you from others and you will standout because of your own unique diversity that you bring to the table each and every day.