Brian Serein work email
- Valid
Brian Serein personal email
Result-oriented Modern Workplace Analyst with years of experience. Skilled in problem-solving and communication, with a strong focus on achieving desired outcomes. Excels in analyzing workplace systems and processes to identify areas for improvement. Adept at implementing solutions that enhance efficiency and productivity. Ready to leverage expertise to drive success for a progressive organization. I am also a versatile individual with experience collecting, transforming, and organizing data for analysis to help make informed decisions. Excellent understanding and proficiency of platforms for effective data analysis, including SQL, spreadsheets, Tableau and R. Strong communication, organizational, and analytical skills. I have completed the Google Data Analytics Certificate - a rigorous, hands-on program that covers the entire scope of the data analysis process. I have also completed the Boca Code Software Engineering Career Course which is a hands-on but rigorous and fast-paced coding bootcamp.
Teleperformance
View- Website:
- teleperformance.com
- Employees:
- 216398
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Executive Desktop EngineerTeleperformanceMiami, Fl, Us -
Modern Workplace AnalystTeleperformance Feb 2023 - PresentMiami, Florida, United StatesDevelop and implement strategies to improve employee engagement and satisfaction within the officeAnalyze employee feedback and data to identify areas of improvement for the the office improving efficiency and productivityCollaborate with cross-functional teams to identify and address key challenges and opportunitiesDevelop and implement strategies to enhance the overall functionality and efficiency of office equipment and servers -
LaborerStaff Squad, Inc Dec 2022 - PresentMiami, Florida, United StatesDevelop and maintain relationships with temporary workers to ensure a strong talent pool for future staffing needs.Managed scheduling and coordination of temporary staff for eventsCollaborate with event organizers to identify staffing needs and ensure the smooth execution of eventsProvide exceptional customer service to event attendeesEnsure seamless communication between event organizers, staff, and temporary workers -
Assistant ManagerHertz Feb 2021 - Nov 2021Miami, Florida, United States• Increase customer satisfaction from 12% to 87% within 3 months of organizing and changing management of the West Kendall Toyota branch.• Decreasing the amount of direct billing holds from 120 to under 10 and staying under 10. • Reached and exceeded weekly sales goals using company sales techniques to meet customer needs.• Answering phones and prequalifying customers, reviewing the rental parameters to ensure a complete understanding of the rates and service charges. • Maintaining Covid-19 safety protocols including sanitizing all car rentals that are returned, about to be rented out, and assisting with custodial duties. -
Amazon ShopperAmazon Feb 2020 - Jun 2021Coral Gables, Florida, United States• Assist Manager with daily tasks, shopping compromising with what to buy if it is out of stock.• Maintain the safety protocols and following covid-19 instructions in work areas.• Respond to customer inquiries requests, resolved issues efficiently and professionally. • Performed multiple tasks, handled escalations, time critical issues, maintained records.• Includes packaging, labeling, scanning, inventory, restocking and customer drop offs.• Train new staff. -
ConciergeAkam On-Site, Inc. Mar 2020 - Nov 2020Miami, Florida, United States• Customer service, reservations and receiving. • Maintain inventory logs for vendors, deliveries and packages for building• Responsible for updating contact information for owners/residents/tenants/guests information into AKAM System• Research complex issues regarding delivery follow-up, order tracking• Respond to resident/owner inquiries requests, resolved issues efficiently and professionally.
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Receiving ClerkMint Condominium Association Feb 2016 - Jan 2017Miami/Fort Lauderdale AreaCoordinate coverage for all shifts, update contact information for owners/tenants/residents and guest. Maintain inventory logs for vendors, deliveries and packages for building. Provide support to the front desk team as needed.
Brian Serein Skills
Brian Serein Education Details
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Business Administration And Management, General -
Information Technology
Frequently Asked Questions about Brian Serein
What company does Brian Serein work for?
Brian Serein works for Teleperformance
What is Brian Serein's role at the current company?
Brian Serein's current role is Executive Desktop Engineer.
What is Brian Serein's email address?
Brian Serein's email address is bs****@****rtz.com
What schools did Brian Serein attend?
Brian Serein attended University Of Miami School Of Business Administration, New Horizons, Boca Code.
What skills is Brian Serein known for?
Brian Serein has skills like Leadership, Microsoft Office, Teamwork, Microsoft Word, Social Media, Research, Public Speaking, Time Management, Customer Service, Organization Skills, Microsoft Powerpoint.
Who are Brian Serein's colleagues?
Brian Serein's colleagues are Emmanuel Escueta, Virendra Singh Kelwa, Cristian Andres Sierra Franco, Kerylan Casas Zuñiga, Haneen Alghadban, Marc Kramer, Christian Lundberg.
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