Brian Seto Email & Phone Number

Toronto, Canada Area

• IT analyst providing server and tier three desktop application and hardware support to MDA• Deploying and configuring Windows servers, certificates, network folder shares, quotas, firewalls• Server monitoring and application installation/configuration support• Vulnerability management for all servers & desktopsEndpoint Configuration Manager/ SCCM Current Branch• Configure and deploy WSUS windows patches through SCCM software update groups via ADRs• Create and deploy Windows Servers 2022 & Windows 10/11 base images via OSD task sequences• Setup dozens of Win32 automated software application packages for enterprise level deployments & vulnerability management• Troubleshoot various boundary, software distribution point, PXE, and client download issues• Create queries with SCCM WQL or SQL Studio Management for various server/workstation endpoint reports• Onboard MS Defender for Cloud onto all servers and workstations with SCCMVMware vSphere 6.5+• Create and configure virtual workstations and servers with appropriate hardware requirements• Create snapshots, monitor alerts and resources, perform vMotion and Storage vMotion, and checking data store disk usage• Installation of new ESXi hosts and assisted in vCenter 5.5 upgradeFlexLM License Administrator• Install and renew various FlexLM networking floating licenses• Deep understanding of license requests/generation, expiration, borrowing, LMTools, vendor daemons, TCP ports• Configured dozens of FlexLM products: Matlab, NX, AutoCad, Solidworks, OrCad, Xilinx, MentorGraphics, MSC, PTC, etc.Siemens Teamcenter Product Lifecycle Management Application• Setup and configured Teamcenter 11 environment on Windows Server 2008 (Consisted of Volume, Database, Enterprise, and Web Server)• Familiar with Teamcenter Environment Manager, %TCROOT% structure, patching process, and Java dependencies• Installed and configured Teamcenter 11 4tier and Siemens NX10 clients on all workstations

• Technical Systems Analyst in the Enterprise Systems Management division• Developed and provided support for Peregrine incident/problem management reports• Assisted in migration of Peregrine reports from DB2 to Teradatabase• Created and converted report dashboards in Siebel Analytics into ITIL standards for different management groups• Worked with various developers to troubleshoot Peregrine reports

• Service Desk Specialist• Analyzed and resolved various desktop hardware, software, and telecom incidents• Determine source of incidents through use of appropriate diagnostic and troubleshooting techniques • Documented and tracked issues using HEAT Call Logging and Alert Monitor• Communicated with internal clients at all levels of the organization

• Business Continuity Management Associate• Reviewed Business Continuity Plans for IDA compliance• Designed the BCM Intranet site• Worked with BCPWeb and optimizing its Access Database• Created the employee roster for the MessageOne: AlertFind application

• Internal Auditor• Documented relevant facts supporting work performed• Analyzed and tested different IT policies and processes• Evaluate audit results, weigh relevancy, and draw conclusions on given evidence• Updated audit Access databases including queries and generating reports

• Member of Content Migration team• Assisted in the creation of the Enbridge website• Migrated and formatted existing web data to the current system• Worked with Portal Plumtree to create content pages, trouble-shoot defects, and configure community page relationships