Customer Sales Manager
CurrentOversee day-to-day brokerage load activity with a high level focus on long-term growth strategy for the brokerage unit and full portfolio of Yusen services. Manage a team of seven Sales & Operations Professionals with emphasis on soliciting customers for non asset brokerage services and tendering loads out to third party carriers. Work with Operations group to develop long term Capacity relationships, add carriers to network, and understand carrier equipment, rates and lanes. __________Highlights– Maintained personal high level accounts while leading all duties of running brokerage office; including hiring and recruiting, sales and logistics training, marketing and employee coaching and development.– Establish strategic customer relationships to leverage significant long-term business opportunities for brand expansion.– Implement best practices to grow and increase profitability, while adapting to rapidly changing environments and marketplace needs.– Build internal relationships for cross selling opportunities and gaining complete understanding of the full scope of business offering.– Champion innovative and reliable operational solutions to help achieve and increase company revenues.– Grow business from existing accounts and drive new business development from direct competitors.