Wrote and maintain a SAAS Commission system in Azure which integrates to NetSuite, ServiceNow, and Salesforce.

Worked as a temporary contractor for Anderson Trucking Services in St. Cloud, MN assisting CIO and Director/Manager team with staff reorganization/onboarding, project management, budgeting, purchasing/vendor management, report development, and other duties as assigned.

• Managed Team Leaders of the IT Network/Telecom, IT Contact Center, IT Asset Management Teams, as well as the Supervisor of IT Desktop Team. The IT Desktop Team provided desktop engineering/support, end user device management, virtual desktops, remote worker connectivity, conference room technology, and executive support. Also directly managed a project manager and multiple contractors. Total org size varied but was about 30 employees and 10 contractors. • Managed roadmaps, contracts, voice and data circuits, vendor relationships, projects, operations, capital/operation budgets, and escalations for these capabilities. Total annual budget > 10 M.• Managed majority of IT teams responsible for enabling Medica to quickly transition to work from home during COVID. This project was later recognized in the Star Tribune as an example of a successful transition for a Health Plan.• Enabled successful transition of from an on-premises to a hybrid cloud environment.

• Directly managed the network and voice/contact center IT team members. Also directly managed a project manager and multiple contractors. Total org size varied but was about 13 employees and 8 contractors. • Managed roadmaps, contracts, voice and data circuits, vendor relationships, projects, operations, capital/operation budgets, and escalations for these capabilities. Total annual budget > 8 M.

• Managed small staff responsible for SalesForce, internal telephony systems, and infrastructure.• Managed infrastructure for ASI using both internal resources as well as Arrow's corporate IT teams.• Implemented agile process for Infrastructure work, utilizing scrum task boards in ServiceNow.• Represented development efforts with ASI development teams for largest business unit.• Assisted with transition of ASI IT to ConvergeOne after ConvergeOne bought ASI in early 2018.

• Led Field Engineering Team of Network Engineers, System Engineers, and Desktop Specialists supporting Loffler's IT Managed Services business unit. • Expanded role to include managing the Resource Schedulers, and eventually taking over the Invoicing function.• Teams supported 100+ customers, with thousands of servers, and tens of thousands of workstations under our management.• Worked tightly with Project Management and Help Desk to ensure smooth operations (onboarding, project delivery, and support) across our IT customers.

• Managed all facets of IT/IS including the budgeting and alignment of IT/IS roadmaps with the strategic plan of the company. IT annual budget > 4 M.• Reported directly to the executive team and managed staff and managers, with a total org size of about 15 employees and contractors.• Oversaw all aspects of IT/IS operations: infrastructure, telephony, voice and data circuits, helpdesk, application support, end user devices, and development.• Implemented and upgraded numerous systems and technologies including ERP upgrades, CRM deployments, custom application integrations, core network upgrades, and core IT system upgrades and implementations (Microsoft and otherwise).• Led through corporate facility and datacenter move in 2006, as well as the acquisition of ACT, Inc. by Cross Telecom in January of 2007. • Assisted with the downsizing and transitioning of Cross IT to Arrow IT after Cross Telecom was acquired by Arrow in 2011.

• Installed and provided technical consulting around Microsoft Dynamics GP and Microsoft SQL.

• Managed Oracle application environment and support staff including internal and external administrators, business analysts, and developers.• Provided leadership through the upgrade of Oracle e-Business Suite from 11.0 to 11i.Lead through the upgrade of Oracle e-Business Suite from 11.0 to 11i.

• Provided technical consulted and installation around Microsoft Dynamics GP and Microsoft SQL.

• Conducted installations and provided technical consulting for Micro-MAX MRP system.• Assisted with the transition after the acquisition of MRP, Inc. by Kewill ERP in 1999.