Product Support Specialist
Jan 2022 - Jun 2023
AeroLeads people directory · profile
Brian Sides Email & Phone Number
Software Support | 9 Years Experience in SaaS Organizations
1 work email found
@apple.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 71%
Role
Software Support | 9 Years Experience in SaaS Organizations
Location
Birmingham, Alabama, United States
Who is Brian Sides? Overview
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Quick answer
Brian Sides is listed as Software Support | 9 Years Experience in SaaS Organizations based in Birmingham, Alabama, United States. AeroLeads shows a work email signal at apple.com and a matched LinkedIn profile for Brian Sides.
Brian Sides previously worked as Product Support Specialist at Mcleod Software and Level 2 Technical Support at Sycle. Brian Sides studied at University Of Alabama At Birmingham.
Company email context
Email format at apple.com
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{first_initial}{last}@apple.com
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AeroLeads found 1 current-domain work email signal for Brian Sides. Compare company email patterns before reaching out.
Profile bio
About Brian Sides
Extensive technical support background with focus on software and hardware peripherals. Strong interpersonal and communications skills due to background in customer service-focused jobs. Skilled in analytical-minded troubleshooting to deliver prompt and accurate resolutions.
6 roles
Brian Sides work experience
A career timeline built from the work history available for this profile.
Level 2 Technical Support
Nov 2020 - Dec 2021
Customer Experience Support Rep
As a Customer Experience Representative, I provide support to audiology clinics that utilize Sycle's practice management software. By offering prompt and effective solutions to any questions or issues our user base has, I help them maximize the time they can spend with their patients.
Apr 2017 - Nov 2020
Content Usage Specialist
As a Content Usage Specialist, I assisted university librarians in the analysis of e-resource usage statistics. On behalf of our users, I download usage statistics from publishers' website and loading them into an internal site that consolidated the different files into an easy to read format.
Dec 2014 - Apr 2017
Technician
Phone Restore
- Repaired all components of smartphones and tablets.- Utilized troubleshooting guides to isolate and resolve software issues on mobile OS platforms.- Promoted sales of unlocking services and phone accessories.- Ensured proper return of defective parts to suppliers.
Jul 2012 - Apr 2013
Genius
As a Genius at Apple, I diagnosed and provided support for a variety of technical issues during customer appointments. For issues that could not be resolved during an appointment, I repaired devices and machines checked in for service.
Nov 2007 - Aug 2009
1 education record
Brian Sides education
FAQ
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Quick answers generated from the profile data available on this page.
What is Brian Sides's role at their current company?
Brian Sides is listed as Software Support | 9 Years Experience in SaaS Organizations.
What is Brian Sides's email address?
AeroLeads has found 1 work email signal at @apple.com for Brian Sides.
Where is Brian Sides based?
Brian Sides is based in Birmingham, Alabama, United States.
What companies has Brian Sides worked for?
Brian Sides has worked for Mcleod Software, Sycle, Ebsco Industries, Inc., Phone Restore, and Apple Retail.
How can I contact Brian Sides?
You can use AeroLeads to view verified contact signals for Brian Sides, including work email, phone, and LinkedIn data when available.
What schools did Brian Sides attend?
Brian Sides studied at University Of Alabama At Birmingham.
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