- Virtual CIO (vCIO) - IT Strategy & Planning- IT Budgeting- IT Assessments

• Instrumental in providing mentored installs to help create expertise depth with other Sr. and Jr. Implementation Engineers.• Have experience in configuring, installing and troubleshooting Cisco Unified Computing Servers such as the C200 series and B200 series in a virtualized environment.• Provide assistance to the VP of Operations to maintain and ensure that technical the staff is scheduled and is providing billable services for new/existing customer base.• Assist Chief Technology Officer with creating network designs and Bill of Materials for (11) account managers based on their customer’s requirements.• Evaluate new software and hardware products with recommendations for usage in the company’s product line.• Develop, implement and maintain implementation processes and standardizations for all network related projects.• Pre-Sales cycle consists of working w/ AEs to identify customer opportunities where Cisco network solutions can be sold. Work customer opportunities by performing site surveys to determine current network environments, create network designs and BOMs to meet customer requirements. Work w/ AEs to quote and close sales opportunities. Primary Cisco network solutions consist of Cisco Routing/Switching, Unified Communications, Security, WLAN and UCS Data Center products.• Work as a pre-sales advisor to provide technical support for account managers during visits with customers.

• Pre-Sales cycle consists of working w/ AEs to identify customer opportunities where Cisco network solutions can be sold. Work customer opportunities by performing site surveys to determine current network environments, create network designs and BOMs to meet customer requirements. Work w/ AEs to quote and close sales opportunities. Primary Cisco network solutions consist of Cisco Routing/Switching, Cisco UC, Security, WLAN and UCS Data Center products.• Post-Sales cycle consists of meeting w/ customers to determine network design requirements, staging, configuring, installing and documenting the network solution. If required during the post-sale cycle, work w/ Cisco TAC and or the local Cisco Account Team to remedy any rogue issues that may arise• Provide oversight for all network and IP telephony pre-implementation meetings to discuss implementation strategy with install Engineer.• Experienced in installation, configuration and maintenance of the Cisco Video Surveillance solution and auxiliary applications. • Develop, implement and maintain implementation processes and standardizations for all network related projects.• Provide assistance to the VP of Operations to maintain and ensure that technical the staff is scheduled and is providing billable services for new/existing customer base.• Work as a pre-sales advisor to provide technical support for account managers during visits with customers.• Responsible creating network designs and Bill of Materials for (11) account managers based on their customer’s requirements.• Experienced in installation, configuration and maintenance of customer’s routers, switches, servers, firewalls and network operating systems software.• Instrumental in providing critical IP telephony support and troubleshooting assistance for our customer base. In addition, provide advanced IP telephony designs and implementations.• Evaluate new software and hardware products with recommendations for usage in the company’s product line.

• Has been either the Design/Implementation Engineer or Technical Lead during the install for over 3200 IP phones for various clients.• Have experience in configuring, installing and troubleshooting Cisco Call Manager Express (CME), CUCMBE and CUCM version 3.1 to 8.5 along with all versions of Cisco Unity voice mail,/Messaging, Cisco IPCCx, Cisco Unified Presence and other applications within the Cisco Unified Communications Suite.• Experienced in configuring multiple types of IP Telephony voice gateways, such as: Catalyst 6500/4500, Cisco 3900/2900 Series, 3800/2800 Series, 2611XM, VG200, MRP 200/300, Cisco 1750 and Catalyst 4224. Gateway configurations could range from basic FXO/FXS setups to SRST to Digital circuits such as: a PRI and a Channelized T1 utilizing either MGCP or H323 voice gateway configurations.• Have experience in installing/configuring CiscoWorks LMS to manage Cisco devices and SNMP manageable devices.• Responsible for configuring and installing Cisco Access Control Server (ACS) v3.2 and later versions for secure authentication for deployed devices.• Experienced in configuring and installing Cisco ASA firewalls for DES/3DES VPN, NAT policies, DMZ, and secure inbound/outbound traffic policies. In addition, to configuring VPN concentrators.• Assisted in configuration of Packet over SONET on Cisco 7609s for redundancy and reliability within an OTN.• Have in experience in installing, configuring, and troubleshoot various Tandberg Video Conferencing equipment.• Knowledgeable in configuring various Cisco Catalyst switches, such as: 2900 series, 3600 series, 3700 series, 6000 series, 7000 series in both routed and 802.1Q environments.• Knowledgeable in configuring various Cisco routers, such as: Cisco 3900/2900 series, Cisco 3800/2800 series, Supervisor II – SUP7 blades, Cisco 7200 series, and Catalyst 3750s, • Instrumental in configuring servers to monitor network devices to ensure clients’ confidence in network reliability

• Taught 11-week courses based on Cisco’s CCNA certification track preparing students for exam objectives and instrumental in developing labs for students based on objectives• Researched and supervised the implementation of CCNP courses for Virginia College.• Instrumental in configuring the colleges’ Cisco 1600 router with T1 WAN connection.• Responsible for installing and configuring 5 – Cisco 2500 series routers and 2 – 1900 Cisco Catalyst switches for student labs in CCNA class.• Instrumental in training students the necessary installation and configuration skills needed in deploying routers and switches in the workplace.• A wealth of experience in implementing Cisco Products used for network security, wireless networks, and traditional networks.• Basic and advance configuration of numerous routing protocols such as RIPv1, RIPv2, IPX RIP, IGRP, EIGRP and BGP.• Have experience in configuring routing protocols across multiple Autonomous Systems and route redistribution.• Experienced in configuring VLANs on multiple Cisco Catalyst Switch platforms.• Have exceptional experience in configuring Frame Relay across a WAN connection utilizing Dial-on-Demand Routing (DDR)• Have experience in setting up user accounts and group accounts on Windows 2000 server.• Knowledgeable in configuring Windows Services such as DHCP, DNS, Active Directory, and multiple trusts.