• Planned, executed, and delivered projects on time, within budget, and to meet the objectives of the project as agreed to by the business.• Managed project tasks, facilitate meetings, schedule meetings, conduct weekly project status meetings, and collate bi-weekly program status meetings.• Directed activities across cross-functional teams (Product, Design, Engineering, QA, etc.), and proactively identified and managed dependencies across them. • Coordinated with Product Owners and Scrum Masters to groom User Stories and build Tasks for a project. • Anticipated issues and acted proactively to address potential issues.• Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents.• Speaking to details of the project to both the business and technical teams from beginning to end of all projects.• Utilizing organizational resources appropriately• Improving processes to optimize performance and value over time.

• Maintain complete control and responsibility for the entire installation and implementation process for a single project environment.• Review all project documentation and conduct the Project Kick-Off meeting.• Facilitate conference calls and/ or on-site meetings for key milestones such as Kick Off Meeting, Client Configuration Capture, Cutover, etc., Host weekly status call with customers.• Provide coordination of internal and external resources to ensure a successful installation implementation and resolution of any post cutover deficiencies, including, but not limited to, the coordination of the Project Team and outside vendors.• Serve as the first level operational escalation point for all assigned customers related issues.• Directed the IT Project Team and integration of all resources for a Windows 7 to Windows 10 migration project of over 5,000 units.• Analyze data gathered and develop solutions or alternative methods of proceeding.