Brian Slade Email & Phone Number

Greater Los Angeles Area

Brian is a Manager in the Advisory Services practice of Ernst & Young LLP. He focuses on helping clients identify customer-centric solutions and effectively align customer experience with market strategy.

Greater Los Angeles Area

• Collaborated with client teams from multiple business units to drive a consensus methodology for business-case cost-benefit analysis; presented time-sensitive deliverables and analysis results to client
• Resolved client concerns regarding data and findings

Las Vegas, Nevada

• Established effective working relationships with Nevada regional managers to identify reporting needs; created customized tools for staffing, expense, and forecasting plans.
• Elicited cooperation of managers to identify and address expense concerns and potential savings.
• Developed and advocated use of a detailed overtime report by managers to reduce expenses by 50%.
• Collaborated with 4 internal product groups to establish annual budget and sales goals.
• Presented preliminary and final sales goals to regional management and regional president.

Las Vegas, Nevada Area

• Cultivated relationships with representatives from 300 branches as primary liaison for loan underwriting department. Developed a new loan application submission process from field teams to fulfillment center.
• Introduced efficiency tracking metric, wrote 80-page training manual, developed and executed a training program resulting in 500% improvement for 7 regions over 18 months.
• Coordinated with upper management of several departments to design a new position for 300 employees.
• Established communication and training structure in 300 branches; orchestrated quarterly training and daily support correspondence; empowered key line personnel to augment their positions.
• Identified process flaws and collaborated with various department managers to implement improvements and ensure quality and efficiency.
• Streamlined communication between fulfillment center and sales force for 150 stores.

Las Vegas, Nevada Area

• Co-developed a new process stage, trained and supervised team of 10-15 for implementation. Created 80 page training manual for branch employees to streamline communications with central loan office.
• Designed and facilitated training conferences for 80 field processors in Western U.S., leading to an opportunity to pioneer a new Relationship Manager role.
• Mentored and prepared peers for promotion; 8 of 14 resulted in promotions within 18 months.
• Created and implemented production, efficiency, and quality metrics for multiple teams.

Education record

Master of Business Administration May 2012 • Marshall Consulting & Strategy Club – VP Case Certification Program • Phi Kappa Phi

Ba, Economics