Brian Slade Email & Phone Number

Greater Los Angeles Area

Brian is a Manager in the Advisory Services practice of Ernst & Young LLP. He focuses on helping clients identify customer-centric solutions and effectively align customer experience with market strategy.

Greater Los Angeles Area

Collaborated with client teams from multiple business units to drive a consensus methodology for business-case cost-benefit analysis; presented time-sensitive deliverables and analysis results to client• Resolved client concerns regarding data and findings

Las Vegas, Nevada

Established effective working relationships with Nevada regional managers to identify reporting needs; created customized tools for staffing , expense, and forecasting plans. • Elicited cooperation of managers to identify and address expense concerns and potential savings.• Developed and advocated use of a detailed overtime report by managers to reduce expenses by 50%.• Collaborated with 4 internal product groups to establish annual budget and sales goals. • Presented preliminary and final sales goals to regional management and regional president.

Las Vegas, Nevada Area

Cultivated relationships with representatives from 300 branches as primary liaison for loan underwriting department. Developed a new loan application submission process from field teams to fulfillment center, formulated potential savings and proposed detailed changes, reducing annual expenses by $3M.• Introduced efficiency tracking metric, wrote 80-page training manual, developed and executed a training program resulting in 500% improvement for 7 regions over 18 months.• Coordinated with upper management of several departments to design a new position for 300 employees.• Established communication and training structure in 300 branches; orchestrated quarterly training and daily support correspondence; empowered key line personnel to augment their positions.• Identified process flaws and collaborated with various department managers to implement improvements and ensure quality and efficiency.• Streamlined communication between fulfillment center and sales force for 150 stores.• Innovated Excel tools used by 200+ employees to facilitate workflow and data management.

Las Vegas, Nevada Area

Co-developed a new process stage, trained and supervised team of 10-15 for implementation. Created 80 page training manual for branch employees to streamline communications with central loan office.• Designed and facilitated training conferences for 80 field processors in Western U.S., leading to an opportunity to pioneer a new Relationship Manager role.• Mentored and prepared peers for promotion; 8 of 14 resulted in promotions within 18 months.• Created and implemented production, efficiency, and quality metrics for multiple teams.

Education record

Master of Business Administration May 2012 • Marshall Consulting & Strategy Club – VP Case Certification Program • Phi Kappa Phi

Ba, Economics