Brian Smart Email & Phone Number

Cheam, Surrey

National UK

The role is to lead and create a B2B strategy in the Landlords segment to create sustainable growth for the British Gas Services business.Heading up a team of experienced Business Development Managers nationally accross the UK, the team engage with Large Housing Providers and Letting Agents to provide service solutions for gas and electrical maintenance.

Key responsibilities were split between finding new routes to market for the Electrical Services business to grow top line growth, as well as develop and implement a B2B landlord’s strategy for British Gas Services to grow market share in Housing Provider, Letting Agent and large independent landlord companies

National UK

Head of the British Gas Electrical Services South region, accountable for 300 engineers carying our maintainence and repairs on domestic electrical installations and white good appliances. The role required responsibility to create and deliver against a strategy and 3 year plan, to ensure growth and great customer service for the 1.2m customer base..