As the Senior Vice President of Large Commercial, I lead and provide strategic vision for the large commercial business unit to achieve company goals and key business initiatives. I am responsible for advancing and executing the large commercial strategy and objectives, with P&L ownership for the group. I establish and maintain relationships with pivotal business contacts, including large policyholders, insurance brokers/agents, industry colleagues, competitors, charitable organizations, business and labor leaders, and other stakeholders who interact with WCF.I employ a growth mindset, building my team with a shared vision that fully aligns with WCF’s overall strategy while creating a customer-focused culture that embraces innovation and follows The WCF Way. I consult with the COO, CEO and other senior leaders regarding the impact of business strategies and key transactions related to the strategic business unit. My primary deliverable is the profitable growth and expansion of the business unit.Key Responsibilities:Achieving company growth and profit goals.Managing vision and purpose, setting direction aligned with company strategy, and leading the business unit with innovative and creative thinking.Monitoring industry developments, market conditions, state and federal regulations, and products.Creating and maintaining strong, positive working relationships with other departments to achieve company goals.Demonstrating strong communication skills, including the ability to present key information to executives, brokers, and other key decision makers.Regularly meeting with agents and policyholders to build and solidify good relationships and deliver excellent customer service.Overseeing the development of employees and creating job satisfaction, high morale, and technical competency.Strong commitment to teamwork, communication, and understanding that success is not only about numbers and targets; it’s about the human spirit that fuels our progress.

National Large Accounts Leader: 2020, 21% increase YOY in new Business, (33M), total DPW increased 22% from $233M to $261M. Premium retention 92%, 95% PCR, 50% Hit Ratio. 2021 $45M YOY New Business increase 40%, contributing 10% to total New Business production. Premium retention 97%, PCR 93% Hit Ratio 47%.Led extensive internal and external market research and analysis to identify strengths, weaknesses, opportunities. Assessed current capabilities, market position, and agency perceptions against those within the large market competitive landscapePlanned, designed, created and executing a multi-year addressable market strategy to facilitate large accounts growth, forecasted to contribute 15% of total new business premium by 2024. Strategy includes development and implementation of new Alternative Risk Financing Tools, other Tools and Resources, creation of new and improvements to existing processes and systems supporting Large Accounts. Introduced business case supporting investment justification enabling Selective to compete and win large business, including: RMIS capabilities, Large WC and Large Multiline deductibles, Robotic Process Automation (RPA), Captives, Self-Insured Retention and Retrospective Rating Programs, Branding/Large Accounts Identity, Stewardship, Marketing, Artificial Intelligence and Machine Learning solutions, leading to significant improvement in operational efficiency, pipeline management and market intelligence Created a revised Operating Plan for Large Accounts, with validated recommendations covering expanded tools, capabilities, process improvements, organizational design improvements, and new incentive compensation model enhancement, targeted for sustained growth. Socialized the strategy and recommendations in collaboration with Large Account Managers, Claims, Actuarial, Marketing, Corporate Council, IT Enterprise Architecture, Innovation Lab, Safety Management, Regional and Corporate leaders

Community and Public Service (CAPS) Expert in 27 states focused on profitable growth, retention and profitability of Large Commercial accounts, defined and as $250,000 in premium and up. Social Service, Schools (Private/Public), Religious Organizations, Senior Living, Public Sector (Municipalities, Counties, Municipal Authorities), and Emergency Services.•Review and enhance products, develop new products to support growth and profitability of the 54M large account CAPS portfolio.Large Construction (NJ), Manufacturing and Mercantile business in PA, DE, MD. Execute and deliver on segment manager territory plans with support to the field on referrals, sales meetings, agency and insured facing sales meetings, present at various association meetings, marketing, training materials and underwriting tools and being highly visible to the field. Engage with a breath of stakeholders internal and external including advanced pricing/analytics, predictive modeling team, Actuarial, business intelligence, claim leadership, agents, insureds and committees. Facilitated a strategic partnership with Praesidium for Abuse or Molestation Prevention. As project owner, set underwriting strategy, policies and procedures while leading the project team.Use critical business acumen, underwriting, agency relations, agency management skills, strategy development and leadership skills for profitable growth and retention.Build collaborative relationships with other corporate and regional management, agents and insureds to develop and drive execution of state plans, profit and loss plans and advance other strategic priorities throughout Selective’s footprint.Lead through influence our internal customers, underwriting, claims, safety management, agency management specialists.Passionate and continuous learner. Instructor, coach and mentor to others. Active participant in all new hire training programs, new producer school instructors, agency and insured focused sales meetings.

Responsible for partnering the regions to profitability grow Community and Public Service business by serving as a segment expert for Municipalities, Social Service, Churches and Synagogues, Senior Living Facilities, Private Schools, Emergency Service providers, Public Libraries and Museums and Art Galleries. This is achieved in partnership our Small Business teams, inside underwriters and through mentoring our field staff of Agency Management Specialists. - Support the field by presenting at sales meetings, new agency on boarding visits; attend agency visits throughout the territory and providing underwriting training for our Products.- Identified ways to drive results and profitability for the territory consisting of $83,000,000 in premium and combined ratio under 100%.- Identify trends to profitably grow the CAPS Property Line of Business to profitably grow- Actively using our Customer Relationship Manager (CRM) tools to identify those lost accounts or prospect accounts in the territory and create partnerships with the field to use our competitive advantages to successfully write again as new business. - Collaborated with each region to design and execute a strategic territory plan for the year including business objectives and milestones. - Created the CAPS Quick link to provide the most up to date information to the field for the with a simple keystroke including access to the Program Reference Guides, Class Fit Guides and presentations that can be repurposed by all employees .- Works with the Regions on more complex underwriting referrals and serve as a resource for product, rate and system concerns over CAPS segments- Successfully led and participated in underwriting audits and portfolio management projects.- Continue to build network and support relationships with other departments in the organization, including Line of Business, Actuarial, Safety Management, Operations and Business Intelligence.

Field based underwriting specialist, marketing, and relationship builder responsible for regular visitation 17 agencies representing a book of $28,000,000 of profitable premium in Northeastern and Central Pennsylvania.*(Promoted to Executive Agency Management Specialist January 2014.)*Establish and monitor Agency Business Plans to achieve individual, territory and regional objectives Monitor agents’ book of business and suggest methods for improvement in production and improvement of losses. •Assist agents in resolving any underwriting related concerns quickly with resolve within grant of increased underwriting authority.•Ensure that agents have a complete understanding of existing and/or new Company products, practices, and services •Conduct numerous sales meetings, product rollouts to reinforce appetite and product rollout.•Work in concert with inside underwriting teams to achieve region goals. Often assuming the role of mentor and coach. Serve as a resource to my peers, other regions and with our corporate offices. •Prospect and appoint new agencies•Achieve consistent sales growth and profitably, averaging $2,800,000 of new business and combined ratios under 100.•Consistently developed strong, sustainable relationships with agency partners, corporate and inside underwriting team operations to build collaborative team oriented results

Field based underwriting specialist, marketing, and relationship builder responsible for regular visitation 21 agencies representing a book of $32,000,000 of profitable premium. Agency Management Specialist to work for two underwriting regions encompassing agencies in NY, RI, CT and PA.Establish and monitor Agency Business Plans to achieve individual, territory and regional objectives Monitor agents’ book of business and suggest methods for improvement in production and improvement of losses. •Assist agents in resolving any underwriting related concerns quickly with resolve within grant of increased underwriting authority.•Ensure that agents have a complete understanding of existing and/or new Company products, practices, and services •Conduct numerous sales meetings, product rollouts to reinforce appetite and product rollout.•Work in concert with inside underwriting teams to achieve region goals. Often assuming the role of mentor and coach. Serve as a resource to my peers, other regions and with our corporate offices. •Prospect and appoint new agencies•Achieve consistent sales growth and profitably, averaging $3,000,000 of new business and combined ratios under 100.•Consistently developed strong, sustainable relationships with agency partners, corporate and inside underwriting team operations to build collaborative team oriented results•Session owner at annual Agency Management Specialist Conference•Participant in the AMS 360 profiler program, Institute of Management Studies Participant slated for 2011.

Responsible for oversight of municipal operations and administrating an operating budget of $2,000,000 for Lackawaxen Township a Class 2 Municipality in Pike County PA.

•Regular visitation and working in partnership with 16 agencies in NYS, and Ct, with a territory of $16,000,000 •Successful in increasing new business production, within grant of field underwriting authority, and profitability from prior years•Key company contact for agencies growth and profitability.•Build, maintain and establish strong agency relations. Find and appoint new agency prospects.•Meet with potential new insured’s with agency at point of sale, as needed.•Identify trends in the market and solve problems quickly, supported by strong analytic, technical and strong written an verbal communication skills, achieved by demonstrate negotiation and sales skills.•Leadership University of Excellence participant•Wedge Training participant

• Leads, coordinates executes and implements strategic initiatives for Region as directed by Regional Management. Such as decision support modeling integration, labor law risk mitigation, documentation, and workflows.• Review files both new and renewal business for compliance to standards. Identify trends and develop solutions. Create those standards in the region for profitability. • Work closely with the Business Service Unit for automation support and our Strategic Business Units for product development. • Responsible for the overall management of underwriting functions, in conjunction and under the direction of the Underwriting Manager all post sale underwriting, renewal processing, policy issue and changes for specific area of business. Monitor and develop key metrics to ensure business goals are met. • Effective communicator explaining our common goals with various departments, such as IT and actuarial to encourage working together on our mutual common goals. • Advanced user of Microsoft Office Suite, various mainframe applications and Cognos Upfront.Key Achievements• Served on the Emerging Issues Committee, Business Rule Development Team, Knowledge Management Core Team for our first Predictive Modeling initiative.• Agency Management Specialist Apprentice Manager – Responsible for the management, development and training of our Future Selective Field Underwriters (4). • Regional trainer and mentor • General Liability Regional Specialist and Line of Business leader over 4 other Lines of Business Specialists• Assists in developing opinions that affect our Region. Specifically, rate building, loss analysis, pricing analysis, competitive analysis, and programming implementation.

Promoted from Senior Underwriter to develop a strategy that would enable me to officially work into the role Underwriting Technical Specialist. Additional duties including but not limited to the coordination Line of business leaders, the examination of state expansion, profitability projects, pricing projects, quality assessments, and serving as a Regional Trainer.

Underwriting of a $10,000,000 commercial multi peril, multi line book of business principally in New York State. Responsible for the continued profitability, growth, renewals, new business and endorsements. Interact with field staff, develop agencies relationships, and maintain a highly profitable and growing book of business. Served as specialist for the new Social Service Program, Past Umbrella, Past Inland marine and currently serving as a General Liability Line of Business Specialist. Regional Cognos “Power-user”. Participated Manager License Monitor Pilot Program.

• Responsible for the establishment, oversight and administration of a profitable book of business. Created through various business partners Captives or Rent-A-Captives. The creation of the program required close workings with MGA’s, other carriers, TPA’s, etc.• Active involvement in accounting, due diligence activities, development of underwriting guidelines, policy forms, application’s, IT report formats, regulatory agency filings, loss control programs, actuarial, claims management procedures, reinsurance treaties, accounting procedures, marketing plans, and advertising campaigns. • Negotiation of contracts and fee structures between the client and a variety of service providers both internal and external.

• Underwriting of multi peril commercial risks in Corporate specializing in the Public Entity market segment in all expansion states. In 1998 transferred to New York Operations where I also served as Regional Inland Marine Specialist.