Brian Stubbs Email & Phone Number

Texas, United States

As an Account Executive at DEX Imaging, a leader in office device solutions, I specialize in providing innovative document management solutions to businesses across various sectors. My role involves a dynamic mix of sales expertise, customer relationship management, and in-depth knowledge of cutting-edge technology.Client Acquisition and Relationship Management: Actively identify and pursue new business opportunities, while nurturing long-standing relationships with existing clients. This involves understanding diverse business needs and proposing tailored solutions that enhance their operational efficiency.Product Expertise and Consultation: Serve as an expert on DEX Imaging's range of products and I provide detailed consultations to clients, helping them understand how our products can solve specific business challenges and improve workflow.In this role, I am committed to not only meeting but exceeding sales targets and driving the growth of DEX Imaging. I pride myself on my ability to build strong, lasting relationships with clients, understanding their needs, and delivering solutions that drive their success.

United States

-Project managed onboardings to insure the customer was able to migrate onto the platform and use our service-Led kickoff and post go-live presentations, so the customer was aware of the processes to be successful -Conducted cadence calls and business reviews to maintain the customer relationship and uncover new business-Acted as an escalation point of contact to resolve issues ASAP and reduce customer frustration-Reduced churn by introducing management and technical teams when trust was being jeopardized-Assisted Account Managers with upsell opportunities and closing renewals

Corpus Christi, Texas Area

-Phone calls and door to door sales in assigned territory-Conducted Business Reviews to maintain the relationship and uncover new business-Cold-called 20-30 leads, daily, in a B2B environment to set appointments-Assessed current business devices and solutions to discover opportunities-Presented and proposed equipment and services that aligned with customer goals-Delivered lease agreements, sales order, statement of work, and install forms-Coordinated delivery of devices and installation-Forecasted opportunities where lease agreements would end within 5 years

Austin, Texas, United States

-Closed recreational vehicle deals by presenting them the correct RV that fit their traveling or living requirements-Consistently met monthly sales quota through daily prospecting and regular follow up-Held high gross margins by emphasizing product features, value, and superior business services-Sold to Spanish speaking customers and helped expand the customer base and market

Austin, Texas Area

-Created documentation with talk tracks and email templates for service upsells and renewals -Managed and updated the competitive matrix and documented our advantages over the competition. -Developed and analyzed customer intelligence to determine true customer ROI -Performed quarterly business reviews -Saved over $18,000 in monthly recurring revenue -Met weekly with the Leadership team to forecast monthly churn

Austin, Texas Area

-Grew the business portfolio by strategizing with the client and recommending additional services -Advised clients on the benefits of securing long-term relationships as part of retention goals -Implemented periodic audits on customer use of service and advised on peer, best practices -Secured and closed Design and Marketing leads when consulting clients on improvements -Conducted strategy meetings with Marketing in order to locate opportunities to sell additional services -Maintained strong relationships with the Enterprise client base by following up on escalations -Trouble-shot issues in the attempt to resolve them prior to escalating to other departments -Closed resolutions for all escalations by empathizing with customer issues and listening to their needs -Worked with multiple departments to change negative clients from detractors to promoters -Troubleshot issues and presented customer feedback to the Product and Finance teams -Maintained the account base of 100 customers in a small to large business environment -Marketed services and generated leads at the executive level to create sales of new services -Acted as a team mentor by sharing in the resolution of escalated issues

Austin, Texas Area

-Increased the account base by over 250 Red Hat Linux customers in a small to large business environment-Managed, trained, and mentored Account Managers-Fostered a teamwork environment conducive to positive dialogue across the organization-Reduced churn from an average rate of 4.31% per month to an average of 1.05%-Ensured all contractual agreements for assigned accounts were met to retain and increase revenue