Brian Teets work email
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Brian Teets personal email
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With extensive experience in the technical communication and instructional design roles of lead developer, team developer, sole developer, editor, and software administrator, I strive to meet users' knowledge, skill, and efficiency needs according to the Kirkpatrick Model. I'm known to be very resourceful, meet deadlines, fit any role, and work well with others.Instructional Design Tools: Articulate (Storyline, Quizmaker, Rise, etc.), TechSmith (Camtasia, SnagIT), Adobe (Captivate, DreamWeaver, Connect, and Presenter), Assima Train, Centrical, SmartShare…Information Development Tools: Word, Information Mapping, RoboHELP/HTML, HTML-bootstrap "QuickStep Tools", Acrobat, Centrical, AuthorIT CMS, FrameMaker…Other: Agile, Jira, Visio, MS Office, Paint Shop Pro, WinZip, WS FTP, Photoshop, MS Project, SharePoint, WebEx, MS Teams… Online/Hardcopy reference products: Software, hardware, and system-level User Guides; Installation, operation, maintenance, and troubleshooting guides; Quick reference guides; Technical and programming specifications; Technical Communication department and style guides; ISO 9000 documentation; Six Sigma documentation; online graphics and technical illustrations; graphic-driven proceduresInstructional design products: Lesson plans, training guides, simulation WBTs/CBTs, assessments, instructor-led and flipped syllabi/curriculum, various e-learning gamesIndustries served: Telecommunications, Finance and HR web applications (Oracle, PeopleSoft), Web Programming, Paperboard Packaging, Healthcare Technologies, Human Capital Management, Airline Information Services, Public School
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Sr Learning Experience DesignerElevance Health Mar 2013 - PresentIndianapolis, Indiana, UsSenior Learning Experience Designer (Senior Instructional Designer)• Substantially reduced training cost and time by replacing dozens of instructor-led training classes with flipped classes as lead developer, Agile Scrum lead, and KANBAN lead• Led development for initiative projects: Assessment Certification Program and Centrical gamification • Increased efficiency by upskilling Learning & Development associates on assessment and Agile practices• On-boarded, mentored, and edited dozens of eLearning professionalsInstructional Designer• Increased department’s productivity by creating syllabi/assessments/test databases• Created online help and documentation for learnersDocument Analyst (contractor)• Created Performance Support Tools (PSTs) for learners to use as post class reference -
Technical WriterSuntrust Bank Jun 2012 - Oct 2012Charlotte, Nc, UsDeveloped, edited, and provided quality control of various information products during a major financial policy update project. -
Information DeveloperThe Home Depot Jul 2011 - Nov 2011Atlanta, Georgia, UsCreated Help Systems for customized Endeca Page Builder and IBM Commerce Management Center using RoboHTML 9.0. -
Technical Communications ConsultantGeorgia Department Of Education Feb 2010 - Feb 2011Developed online information and instructional products for web-based financial applications. Also, provided Quality Assurance services. -
Freelance Technical CommunicatorFreelance 2008 - 2009Programmed and created mobile web sites, web sites, animated graphics, instructional design lessons, web content, technical illustrations, and information products.
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Technical Communicator/Content ManagerAgentek, Inc. Mar 2008 - Oct 2008UsImplemented and managed RoboHTML single-source content to house information and instructional products for the company's proprietary program language and developer software. Also, programmed and created a mobile help system using Visual Studio C#. -
Sr. Technical Writer/Instructional DesignerTechnisource Jan 2000 - Oct 2008Fort Lauderdale, Fl, UsConsultant providing a wide range of technical writing and instructional design services to Agentek, Cox, SITA, Spherion, HPCi, NASCO, and IBM.Highlights are:-Led training material development team during major telecommunication system upgrade-Developed rapid and robust instructional products in Flash, Dreamweaver, Camtasia, Enlight -Developed and edited on-line and hard-copy information products in Word, FrameMaker, RoboHELP, AuthorIT, and Acrobat -
Technical Writer/Instructional DesignerCox Communications 2002 - 2008Atlanta, Ga, UsDeveloped a wide variety of information and instructional products for web-based financial applications. Also administered the company's web casting services, timesheet database, and multimedia tools. -
Technical WriterHpci Sep 2001 - Dec 2001Documented HPCi's software development cycle.
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Content AdministratorSita Jun 2001 - Sep 2001Geneva, Geneva, ChImplemented and formatted AuthorIT single-source content management system. -
Technical Writer/Content ManagerIbm Jan 2000 - Nov 2000Armonk, New York, Ny, UsImplemented and managed Author-IT single-source content management system. Also, documented back-end web programming architecture for WorldBookOnline.com. -
Sr. Technical Writer/EditorScientific Atlanta Apr 1997 - Dec 1999UsDeveloped and maintained 35 on-line and hard copy information products for software, hardware, and system products using Word and RoboHELP to create HTML, PDF, CD-ROM, and hard-copy products. -Created an on-line navigation interface to increase user's success in the online knowledge database -Demonstrated leadership by interviewing, testing, editing, and training several writers -Worked with company’s Technical Communication Managers to create corporate-wide standards: web design, format standards, style templates, database, international/translation issues -Analyzed user's needs, increased awareness of products, and performed usability testing -
Technical WriterRiverwood International Sep 1992 - Apr 1997Developed over 50 descriptive, clear, and technical user online and hard copy documents for several machine lines -Reduced customers' machinery downtime costs and training time while increasing customer feedback by designing electronic touch-screen user guide and interactive training module -Saved the company $10,000 per annual year and 33% of translation time by moving layout costs from translation vendors to in-house responsibility -Saved the company the costs of 20 service calls per year and reduced customers' downtime 10% by adding troubleshooting and maintenance chapters to manuals -Developed user documentation used in training courses for division-wide FileMaker Pro database -Wrote, controlled, and audited the ISO 9000 Quality Manual, Procedures, and Forms for the company-wide Quality System
Brian Teets Skills
Brian Teets Education Details
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Kennesaw State University - Southern Polytechnic College Of Engineering And Engineering TechnologyBusiness Administration -
Southern Polytechnic State UniversityArchitectural Engineering Technology
Frequently Asked Questions about Brian Teets
What company does Brian Teets work for?
Brian Teets works for Elevance Health
What is Brian Teets's role at the current company?
Brian Teets's current role is Learning Experience Designer Sr at Anthem.
What is Brian Teets's email address?
Brian Teets's email address is te****@****hoo.com
What schools did Brian Teets attend?
Brian Teets attended Kennesaw State University - Southern Polytechnic College Of Engineering And Engineering Technology, Southern Polytechnic State University.
What are some of Brian Teets's interests?
Brian Teets has interest in Exercise, Reading, Sports, Non Fiction, Endurance Sports, Golf, Swimming, Health, Writing/reading, Cooking.
What skills is Brian Teets known for?
Brian Teets has skills like Technical Writing, Visio, Robohelp, Technical Communication, Instructional Design, Online Help, Adobe Acrobat, E Learning, Camtasia, Sharepoint, Editing, Captivate.
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