Ran the day-to-day operations of the store, from opening to closing, managing a team of 14 employees. Worked with corporate office to meet deadlines, sales goals, and marketing needs. Create schedule, floor layouts, and displays as needed.

Create an environment that is easily accessible for customers. Ensure customers are happy with product and understand company policies when checking out.

Researched, reviewed, and wrote articles for entertainment column. Edited articles. Researched other topics for articles on site.

Answered customer emails and calls about items. Authorized returns and refunds. Researched item prices, took pictures, and listed them onto marketplaces.

I started off as a busboy and learned to know what the members liked and disliked and after three years, I moved up, becoming a server. I did that for another three years and decided I wanted to expand my experience so I switched between serving and food running. Eventually after working hard in the kitchen I was promoted to food expeditor.