Brian Thacker Email & Phone Number

Chicago, Illinois, US

CADDi is AI-powered manufacturing insights software that turns drawing and supply chain data into sourcing and design intelligence. Enable keyword and similarity searches on your drawings on Day 1.

Ness Ziona, Israel, IL

• Managed 253% net growth in annual recurring revenue (ARR) as player-coach in North America and 129% net growth in number of enterprise customers, including 100% retention of core customers
• Built Customer Success team hub in Monday.com to establish operating processes for cross-functional collaboration, provide customer health visibility to C-level stakeholders, and establish a content repository to.
• Led digital transformation programs for Jacksonville Transportation Authority, New Orleans Regional Transit Authority, and Capital District Transportation Authority (Albany, NY) that achieved all-time highs in monthly.
• Recruited, oversaw, and guided Customer Success Managers (CSMs) while co-leading the employee onboarding and training program
• Led first-ever integration of Cash App for mobile ticketing payments among transit agencies in the United States, enabling JTA to enhance accessibility of its transit services among unbanked and underbanked riders via.

Ness Ziona, Israel, IL

• Managed and prioritized execution of joint product roadmap with Umo Mobility, a strategic channel partner, enabling rapid growth in number of paid transit agencies served by Umo App from 30 to 75 globally
• Developed and sold model for expansion of paid journey planning services and integrations among enterprise customers, contributing to significant ARR growth

San Francisco, California, US

• Drove relationship management with Ridecell’s 2 largest enterprise customers in the US (GIG Car Share) and Europe (ZITY Car Share), resulting in an expansion into 3 new regional markets, a 60% increase in fleet size.
• Earned the CEO's annual "Mission Obsessed" Award for exceptional customer collaboration efforts in the US and Europe, resulting in customers achieving significant targets related to expansion, compliance, cost.

San Ramon, California, US

• Nominated by the Chief Commercial Officer of GE Digital, sponsored by the Vice President, enhancing commercial expertise via three, year-long assignments in Marketing, Customer Success, and Product Management.
• Won XLP's "The Creator" award for contributions to the Customer Success team in standardizing an engagement strategy and complementary tool set powered by Gainsight to enable our Customer Success Managers to increase.
• Converted manufacturing execution system (MES) pilot into $8M SaaS opportunity
• Led the implementation of 6 new Product Lifecycle Management capabilities within GE Digital's Application Extensibility portfolio, empowering industrial partners to tailor the Asset Performance Management application.
• Co-created a reusable "campaign in a box" framework with major channel partners in the Water/Wastewater sector and executed the campaigns to generate top-of-the-funnel leads for the channel (9.8% CTR, 18% Open Rate.
• Developed a revenue pipeline dashboard for channel partners and GE senior leadership in DOMO to improve real-time visibility and facilitate efficient marketing resource allocation throughout the partner network.

During the second year of my MBA I led business development efforts Airzz, a startup that made energy-efficient and cost-effective cooling system for dormitories

Bloomington, IN, US

Trevose, PA, US

• . Crafted integrated value propositions and a subscription-based go-to-market strategy for GE’s InSight remote monitoring platform targeting the oil & gas sector, designed to generate $50K - $150K revenues per customer.
• . Directed a cross-vertical SWAT team within the Water & Process Technologies business to devise a strategy for increasing pre-engineered filtration revenues by $300K through integration into an e-commerce platform.

Miami, Florida, US

• Developed integrated digital advertising solutions within key proprietary sports and entertainment content to grow McDonald’s account by 115% in two years
• Designed optimization strategies for under-performing campaigns by forecasting growth opportunities and adjusting targeting tactics in order to mitigate risk by $215k - $360k annually
• Managed creation and launch of Univision’s first-ever “Click-to-Call” mobile rich media ad unit for State Farm Insurance, increasing customer mobile spend by 37% in one year
• Customized holiday-themed creative assets for Kraft to help secure $140K in revenue in 2012
• Led cross-training program which bridged knowledge gaps between Network and Interactive sales groups and strengthened team members’ ability to address evolving client marketing needs

Chicago, Illinois, US

• . Introduced a financial tracking system to monitor spending against a $7M budget for the SVP of Healthcare IT as part of MedData company acquisition program, identifying/rectifying key supply chain inefficiencies.
• Edited a weekly newsletter to improve M&A program transparency (during TransUnion’s acquisition of MedData) and disseminate important cross-program accomplishments to all 24 project stakeholders, including the.

• Established freelance service to provide English language training to 25 non-native speakers, increasing upward mobility potential for employees of multinational software and engineering firms
• Formed content partnerships and client referral programs with local language institutions to create information pipeline which propelled mutually beneficial growth in customer bases

Master Of Business Administration (Mba), Marketing And Entrepreneurship

Ba, International Studies/Economics

Bachelor Of Arts - Ba, Economics

Bachelor Of Arts - Ba, International Economics