Content Manager
Current
Feb 2024 - Present
AeroLeads people directory · profile
Brian Thompson Email & Phone Number
Content Manager at UserTesting
at
UserTesting
1 work email found
@userzoom.com
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 71%
Current company
Role
Content Manager at UserTesting
Location
Allentown, Pennsylvania, United States
Who is Brian Thompson? Overview
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Quick answer
Brian Thompson is listed as Content Manager at UserTesting at UserTesting, based in Allentown, Pennsylvania, United States. AeroLeads shows a work email signal at userzoom.com and a matched LinkedIn profile for Brian Thompson.
Brian Thompson previously worked as Content Manager at Usertesting and Platform Content Specialist at Usertesting.
Company email context
Email format at UserTesting
This section adds company-level context without repeating Brian Thompson's masked contact details.
{first_initial}{last}@userzoom.com
86% confidence
AeroLeads found 1 current-domain work email signal for Brian Thompson. Compare company email patterns before reaching out.
Profile bio
About Brian Thompson
Brian Thompson is a Content Manager at UserTesting at UserTesting.
Current workplace
Brian Thompson's current company
Company context helps verify the profile and gives searchers a useful next step.
Usertesting
Website
AeroLeads page
14 roles
Brian Thompson work experience
A career timeline built from the work history available for this profile.
Platform Content Specialist
Apr 2023 - Feb 2024
Owner
Current
Bh Cards And Collectibles
- Creating daily sales posts across multiple social medial platforms, eBay, and Craigslist
- Shipping purchased products multiple times weekly
- Providing world class customer service to clients and potential clients as needed
May 2019 - Present
Platform Content Specialist
- Scaled UserZoom Help Center to match the maturity and professionalism of the company.
- Developed Content Strategy for the Help Center.
- Created processes for content request delivery.
- Defined content lifecycle and roles within.
- Created content guidelines to compliment company style guides.
- Created content templates to ensure consistency across Help Center.
Aug 2021 - Jul 2023
Platform Content Specialist
Oct 2020 - Jul 2023
Technical Writer
- Scaled UserZoom Help Center to match the maturity and professionalism of the company.
- Developed Content Strategy for the Help Center.
- Created processes for content request delivery.
- Defined content lifecycle and roles within.
- Created content guidelines to compliment company style guides.
- Created content templates to ensure consistency across Help Center.
Oct 2020 - Aug 2021
Content Owner
- Published over 1,200 internal step-action and informationaldocuments using the Jive WYSIWYG and HTML editor
- Broke down complex information from SMEs into content read at the 5th grade level
- Drafted and published company-wide and targeted communications
- Published and moderated blogs for multiple lines of business
- Created content templates that became standardized for team use
- Conducted weekly calls to gather content updates and gaps with SMEs
Apr 2017 - May 2019
Writer / Editor I
- Published over 1,200 internal step-action and informationaldocuments using the Jive WYSIWYG and HTML editor
- Broke down complex information from SMEs into content read at the 5th grade level
- Drafted and published company-wide and targeted communications
- Published and moderated blogs for multiple lines of business
- Created content templates that became standardized for team use
- Conducted weekly calls to gather content updates and gaps with SMEs
Aug 2012 - Apr 2017
Online Community Specialist (Ocs)
- Moderated blog and document comments for 150+ topic areas
- Maintained representative-facing documents and communications
Dec 2011 - Aug 2012
Trainer
- Facilitated over 100 customer care/tech support new hire andCE training classes using self-designed curriculum.
- Spearheaded the Training call quality program which involved evaluating recorded calls and live, side by side scoring
- Developed and executed action plans and SMART goals with my direct reports
- Continuous coaching and development with my direct reports
- Developed tech care training curriculum, procedures, and job aides
Oct 2005 - Dec 2011
Jun 2005 - Oct 2005
Advanced Technical Support Rep
Feb 2004 - Jun 2005
Technical Support Rep
Jul 2003 - Feb 2004
Customer Care Rep
Apr 2003 - Jul 2003
Team & coworkers
Colleagues at UserTesting
Other employees you can reach at usertesting.com. View company contacts →
SW
Sam Wheeler
Colleague at Usertesting
Australia, Australia
View →
GO
Griffin O'Brien
Colleague at Usertesting
Atlanta Metropolitan Area, United States, United States
View →
CM
Carson Middleton
Colleague at Usertesting
Dacula, Georgia, United States, United States
View →
AC
Alejandro C.
Colleague at Usertesting
San Francisco Bay Area, United States, United States
View →
JM
Jonathan Managbanag
Colleague at Usertesting
Cave Creek, Arizona, United States, United States
View →
JE
Jason Eddins
Colleague at Usertesting
Boston, Massachusetts, United States, United States
View →
DA
Deniz Arsan
Colleague at Usertesting
Troy, Michigan, United States, United States
View →
IF
Irene Feuer
Colleague at Usertesting
Houston, Texas, United States, United States
View →
AH
Audra Horton
Colleague at Usertesting
Denver, Colorado, United States, United States
View →
AL
Allan L.
Colleague at Usertesting
Burnaby, British Columbia, Canada, Canada
View →
Sam Wheeler
Colleague at Usertesting
Australia, Australia
View →
GO
Griffin O'Brien
Colleague at Usertesting
Atlanta Metropolitan Area, United States, United States
View →
CM
Carson Middleton
Colleague at Usertesting
Dacula, Georgia, United States, United States
View →
AC
Alejandro C.
Colleague at Usertesting
San Francisco Bay Area, United States, United States
View →
JM
Jonathan Managbanag
Colleague at Usertesting
Cave Creek, Arizona, United States, United States
View →
JE
Jason Eddins
Colleague at Usertesting
Boston, Massachusetts, United States, United States
View →
DA
Deniz Arsan
Colleague at Usertesting
Troy, Michigan, United States, United States
View →
IF
Irene Feuer
Colleague at Usertesting
Houston, Texas, United States, United States
View →
AH
Audra Horton
Colleague at Usertesting
Denver, Colorado, United States, United States
View →
AL
Allan L.
Colleague at Usertesting
Burnaby, British Columbia, Canada, Canada
View →
FAQ
Frequently asked questions about Brian Thompson
Quick answers generated from the profile data available on this page.
What company does Brian Thompson work for?
Brian Thompson works for UserTesting.
What is Brian Thompson's role at UserTesting?
Brian Thompson is listed as Content Manager at UserTesting at UserTesting.
What is Brian Thompson's email address?
AeroLeads has found 1 work email signal at @userzoom.com for Brian Thompson at UserTesting.
Where is Brian Thompson based?
Brian Thompson is based in Allentown, Pennsylvania, United States while working with UserTesting.
What companies has Brian Thompson worked for?
Brian Thompson has worked for Usertesting, Bh Cards And Collectibles, Userzoom, and T-Mobile.
Who are Brian Thompson's colleagues at UserTesting?
Brian Thompson's colleagues at UserTesting include Sam Wheeler, Griffin O'Brien, Carson Middleton, Alejandro C., and Jonathan Managbanag.
How can I contact Brian Thompson?
You can use AeroLeads to view verified contact signals for Brian Thompson at UserTesting, including work email, phone, and LinkedIn data when available.
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