- Leading a team of Project Managers and Project & Programme Managers, based in UK, Thailand and China - to deliver both the Global and Local pipelines on Global Health Wellness Categories (Durex, KY, Queen V and Veet)- Innovation pipeline performance management - budgets and resources- Close collaboration with other Categories, to drive project and programme management best practices and enable sharing of learnings- Lead Commercial Lead Team meetings for gate approvals and project escalations- Building strong stakeholder relationships from project manager to EVP/SVP, collaborating to maximise portfolio performance and also to align on current and future budget and resource requirements- KPI reporting and prioritisation of budgets and resources, to help ensure delivery of the biggest opportunities and key innovation pillars, and also enable prioritisation within and across portfolios- Ensure portfolio interdependencies are clear to all stakeholders- Provide governance guidance to colleagues, and also identify and implement improvements to governance structures

- Innovation pipeline performance management - budgets and resources - on Global Health Wellness Categories (Durex, KY and Veet) - Lead Commercial Lead Team meetings for gate approvals and project escalations - Building strong stakeholder relationships from project manager to EVP/SVP, collaborating to maximise portfolio performance and also to align on current and future budget and resource requirements - KPI reporting and prioritisation of budgets and resources, to help ensure delivery of the biggest opportunities and key innovation pillars, and also enable prioritisation within and across portfolios - Ensure portfolio interdependencies are clear to all stakeholders - Provide governance guidance to colleagues, and also identify and implement improvements to governance structures

• Accountable for managing the end to end processes for a seasonal period of marketing activity across all channels in Boots UK• Utilise agile ways of working in programme set up and management• Create and update critical paths, RAG reports and other documentation required to support programme management• Works collaboratively with stakeholders and peers, sharing learnings to drive consistency of process across seasons• Owns the set up and running of all meetings within the seasonal programme, including forward action planning and review• Significant collaboration across Marketing, Commercial and Operations departments• Coordinating & facilitating governance updates for senior leadership• Proactively identify and act upon process improvements and other opportunities to drive efficiencies

- Programme managed the successful global launch of the new brand YourGoodSkin™, both the product development and the overall brand and marketing launch (the latter being developed within 1 year) o Product launch exceeded targets by over 20% - Led the marketing launch of the companies’ most successful product launch to date (which also exceeded targets) - Led the relaunch and repositioning of the Botanics brand - For all the above, I engaged and aligned with the cross functional teams and senior leaders, ensuring their buy-in, support, and prompt decision-making - Average portfolio annual value of over £40m since being in role - Driven a programme, and led some of the consequent workstreams, to overcome barriers in the product delivery processes, to achieve greater speed to market - Management of product development pipeline with brand teams, along with associated budget and resource requirements. Developments ranging from 4-6 months to 2+ years from initiation to delivery - For all the above, led a team of project managers, focussed on project delivery and personal development - Instigated & lead a forum for resource trade-offs and project prioritisation - Led a cross-functional team to create an education programme, to enhance capability for international product delivery (4 months from initial brief to all content being created)

- Delivered product developments totalling over £30m revenue per annum, across multiple brands & categories - Quickly built strong relationships with colleagues based in other locations – both within the UK and globally - Developed team administrator to a promotional role - Recognised as project process expert - Budgeting lead

- Led the cross-functional Christmas and Post-Christmas planning & reporting for the UK & Eire - Gained detailed understanding of stores’ operations, the supply chain, and the different marketing functions - Chaired steering group updates - Drove in-store operational efficiencies

- Developed the overall programme plan and subsequent workstream plans for a high profile trial concerning store colleagues’ roles - Gained detailed understanding of the various HR functions and of stores’ retail working - Led comms and engagement, including presentations, across the stores’ leadership and Head Office leadership - Delivered each programme stage on time, to the right quality

- Led the development of the B2B Flu Vaccination Service - Developed and implemented a new customer care process - Managed and developed a Salesforce CRM database - Delivered a self-audit tool for stores, which drove store efficiencies - First experience of line management

- Oversaw the centralisation of the administration a field training service, driving a 28% YoY increase in training revenue - Delivered £600k annual saving through direct and indirect procurement negotiations on stores’ equipment