Brian Thraen Email & Phone Number

Bloomington, Minnesota, United States

Bloomington, Minnesota, United States

Palos Verdes,Ca

- SaaS software accounting, logistics, and card processing software support- Support Bulk delivery and cardlock customers- Relationship management for assigned territory- Oversee and manage scope, timeline, quality, goals and deliverables that support business goals- Determine and document user requirements for business processes and abide by those requirements for future projects- Create project outlines and timelines and distribute responsibilities to team members

Igh, Mn

- Product management and life cycle for three credit cards (consumer, business & fleet), credit card terminal, gift cards, consumer focused software, merchant focused software- Utilized waterfall and Agile methodologies for support of products - Improved processes on products, eliminating hours of manual work and increased overall functionality.- Built strong relationships with stakeholders, application users, and program owners- Oversight of marketing for payment solution to include manuals, announcements, newsletter, product packaging, sales collateral, point-of-purchase, and business to business/consumer materials- Managed purchasing for supplies, vendor selection, rate negotiation, supply and invoice management- Execution of five trade shows annually, determining which to attend, what products to market, booth layout, and appropriate signage- Supervision of two employees, with responsibility for goals and performance- Collaborated and built effective working relationships with internal and external customers and stakeholders- Identified a downward trend with a product, isolated the issue as the vendor, identified a new vendor and executed new contracts all resulting in additional merchants and increased revenue- Discovered a costly point-of-sale internal mistake, influenced leadership for a solution to avoid replacing every terminal, and saved the company $500,000- Created a rewards program for the fleet card, revamped the marketing collateral, updated the card rules, resulting in the top grossing card for payment solutions- Provided training support on a monthly basis to all levels of employees and customers/merchants. This included both software and best practice for credit card security.- Facilitated and maintain PCI compliance standards across department- Planned and Executed annual Sales conference attended by 200+ people

Igh, Mn

Inver Grove Heights, Mn

- Build strong relationships with stakeholders, application users, and program owners- Promoted high-quality sales, supply and customer service processes- Utilized problem-solving to garnish and retain merchants- Received recognition for highest sales of ancillary product saturation going from 10% adoption to 90% by merchants.

Inver Grove Heights, Mn

Inver Grove Heights, Mn

Inver Grove Heights, Mn

Inver Grove Heights, Mn

Austin, Tx

- Supervise employees to ensure client’s needs are fulfilled both accurately and in a timely basis. - Convert HR, Risk Management and other claims from the companies’ databases into CSC database.- Run multiple applications to process claims once conversation to CSC database has been completed.- Audit claims to verify the information balances between the two databases.

Bachelor Of Science (B.S.), Business Administration And Management, General

Associate Of Science (As), Corporate Relations