Brian Torres Email & Phone Number

Las Vegas, Nv, Us

Northern Mariana Islands

Las Vegas, Nevada Area

• First point of contact for various employee inquiries involving Online Account Access, Programs, Events, and Benefits• Process Employee Initiated System Changes• On-Boarding and Recruitment• Out-Processing• Document Management • New Hire Orientation (Set-up and Scheduling) • Pre-Employment Screenings• Casino Job Center Dealer Processing• Assist with State and Federal Compliance Management• HR Administrative Support and Compliance Auditing• Gaming License Registrations & Payments

Las Vegas, Nevada Area

• Lowe’s Employee of the Month for March 2007, April 2009, & February 2012• Responsible for customer service in the hardware, tools and appliances department; duties includeanswering customer queries, problem solving and providing information on new products• Generated repeat business through successful client follow-up• Provided support to the sales team, ensuring all sales and service objectives were met• Assisted in the development of new policies and procedures• Assisted in the training of new customer service representatives and associates• Operated point of sales systems, processing cash, checks, and bank card transactions• Operated power equipment and heavy machinery for efficiency

Aria Resort & Casino/Vdara Hotel & Spa

• Assisted HR Director and managers with their daily tasks and completing essential reports• Arranged meetings and interviews for prospective employees with managers and supervisors• Documented, logged, and filed all employee records and paperwork both manually and electronically• Utilized CTS for newly hired employees for processing purposes• Participated in Vdara Hotel’s Sustainability Program• Audited daily Bus Pass Reconciliation forms for employees• Offered initial point of service assistance to employee inquiries, issues, and concerns• Mediated conflicts between employees• Prepared training room set up for weekly new hire orientation

Bachelor'S Degree, Hotel Administration, Major: Hospitality Management, Gpa - 3.3

Activities and Societies: • Dean’s Honor List – University of Nevada Las Vegas (Spring 2008 & Fall 2010) • Member of the Golden Key.

Associate'S Degree, Hotel Administration/ Hotel Management, Gpa 3.3

Activities and Societies: • Recipient of the Commonwealth of the Northern Mariana Islands Scholarship • Recipient of the Saipan Higher.