Brian Triana Email & Phone Number

Bellingham, WA, US

Remote

• Assumed client work immediately after training at a much faster pace and larger workload than average new hires, leading 5 clients through product training, configuration and implementation to digitize workflows
• Delivered 50+ Zoom call trainings for product implementation, progress assessments and discovery, documenting calls with detailed notes to identify department similarities and select the best solution
• Deployed a consultative approach to identify needs and help 1 client attain 50% faster implementation by creating custom tools in JavaScript (dynamic forms, data extraction, etc.) to automate workflow processes
• Designed 20+ client forms and configured for data pre-population with JavaScript, helping clients save budget cost, time and resources with more optimal workflows
• Partnered with Project Managers and consulting team to align on configuration requirements, modify workflow forms using HTML and CSS, and troubleshoot call errors in the code through the SQL database

Bozeman, Montana, United States

• Consulted 500+ customers as a brand expert to assist in finding select items by leveraging style expertise to build a custom wardrobe for each person and maximize revenue
• Provided outstanding customer service focused on interaction and engagement, surpassing all monthly sales goals as a team for 4 consecutive months during the pandemic

Bozeman, Montana, United States

• Developed reusable architecture with Flutter and Dart to allow the company to use a product as a template for multiple mobile game applications on iOS and Android
• Created unique UI-themed layouts utilizing Flutter’s Material Components Widgets in conjunction with Photoshop and Illustrator media files
• Created an algorithm for game logic and devised a custom business logic model utilizing JSON to store local data with shared preferences to implement game progression and game lesson tracking

Big Sky Montana