From a Boston area office, I am responsible for nationwide operations and sales and service support to customers on the east coast.

Responsible for providing superior customer support from a sales and technical support perspective for the NorthEast Region of the US, Canada, and Puerto Rico for complete bioreactors and bioreactor related products for cell culture and microbial fermentation work. Product expertise includes autoclavable, single use and stainless steel SIP systems from small scale (sub ml volume) thru pilot scale bioreactors and production (2000L). Also responsible for product management of biomass monitoring and perfusion technologies (Aber, Buglab, and Biosep) in North America.

Project manager and engineer for various civil and environmental engineering projects.

Provide telephone, email, and field support to entire domestic sales force, engineers, architects, and contractors for digitally controlled LED lighting products.

Sales representative in high volume call center selling umbilical cord blood banking to expectant parents.

First level technical support of precision scientific equipment and chemicals for the academic and industrial scientific community.

Responsible for the design of complex new connector assemblies in power electronic applications.

Primary engineering support for high volume manufacturing of precision interconnects for various industries including telecommunications and automotive. Performed product modifications for new applications with input from marketing, customer preference, and development team.