Account Executive
Current• Monitored energy usage throughout a 10,000 home customer territory to insure proper billing measures were fulfilled• Coordinated area specific outreach events to build lasting relationships with consumers in an effort to increase retention and to foster positive relationships• Served as a community liaison with constituents of South Jersey Industries’ service area to assist in the identification of opportunities for expansion and outward communication• Trained new employees to properly assess energy meters and create detailed billing reports that can clearly be filed and disseminated to account holders• Provided customer follow-up services to evaluate and monitor performance measures