Brian Wactlar Email and Phone Number
san francisco, california, united states
Brian Wactlar's Location
Pompano Beach, Florida, United States, United States
Brian Wactlar's Contact Details
Brian Wactlar work email
- Valid
- Valid
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Brian Wactlar personal email
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Brian Wactlar phone numbers
About Brian Wactlar
Brian Wactlar is a Help Desk Analyst at Delta Dental Insurance Company. He possess expertise in networking.
Brian Wactlar's Current Company Details
Delta Dental Insurance Company
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Help Desk Analyst
san francisco, california, united states
- Website:
- deltadentalins.com
- Employees:
- 3140
Brian Wactlar Work Experience Details
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Help Desk AnalystDelta Dental Insurance Company Oct 2013 - Present
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Help Desk AnalystCalifornia Iso May 2012 - May 2013Provide 1st and 2nd level technical support to internal and external usersProvide telephone and e-mail support to internal and external usersNetwork, VPN and PC troubleshootingMultiple application troubleshootingReport and create tickets using remedy OnDemandWipe and build new PC’s for usersGrant users access to VPN and shared drives via Active Directory -
Network EngineerWilliams Sonoma Sep 2011 - Nov 2011Worked with 10-12 field technicians in installing 2-3 new Cisco switches at retail store locationsInstalled new server at each locationWorked with field technician to verify switches were up and workingTroubleshooting network connectivity issues
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Lead Network EngineeeUs Infocomm May 2011 - Sep 2011Lead engineer in upgrading all PetSmart stores from the current 256k circuit to a 1024k circuit. Perform router configuration changes on 1200+ PetSmart stores across the US, Canada and Puerto Rico and confirm the site is up and running on the new T1 circuit.Troubleshoot/Configuring BGP connectivity with Verizon to complete this upgrade.This is Phase 1 to bring full VoIP to all the stores.
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Service Desk Analyst 1Sutter Health Support Services Mar 2011 - May 2011Contracted through Direct Technology.; Provide excellent customer service to end users and resolve issues as possibleTroubleshoot issues and provide as much information as possible for the team who would resolve the issue. Managed Active Directory accounts on Windows 2003 servers. Handled 40+ calls a day and 20+ e-mails per day.Troubleshoot and set up new VPN accounts for users.LAN/WAN troubleshooting for computers, printers, wireless devices and mobile devices.
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Easytech ExpertStaples Aug 2010 - Feb 2011I was in charge of the entire technical department from sales to computer repairs. Lead technician on all repairs and in charge of making sure all sales goals are reached. Using my customer service skills, assessing customer needs and suggesting the right products for them was my main goal on a daily basis. -
Systems EngineerUs Infocomm Oct 2006 - Jul 2010Performed day-to-day technical support for PetSmart stores across the country and also in Canada. Performed troubleshooting for an array of problems: I.e. Paging, telephone line issues, network connectivity, T1/BGP circuit connectivity issues, Internal VoIP issues, Cisco Router (2811) configuration issues, Cisco Switch (3560) configuration issues. Analyze wireless Cisco access point placement and design a better location. Troubleshooting wireless access point configuration issues. Moved all PetSmart data and voice equipment into a 7’ locking cabinet and instructed the field technician on how to complete this process in a timely manner.Converted all PetSmart sites from MPLS circuits to BGP circuits.Managed connectivity for Servers at PetSmart locations (Approx. 3000 Servers)AccomplishmentsAssisted in managing, on average, 20 Cisco 2811 routers per day, 40 Cisco 3560 switches and 60 Cisco 1131 Access Points on a daily basis. In total, I assisted in managing 1,200 routers, 3,000 switches and 3,600 access points for PetsMart stores.Streamlined processes for New Store installation.Assisted in implementing numerous changes to PetSmart’s network.
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Drive Tester/Systems EngineerTeksystems May 2006 - Oct 2006Assisted in the merger between Cingular and AT&T cell phone towers. Played a key role in the successful completion of the project in South Florida. Performed cell tower testing and handoff testing between towers. Test each antenna as the engineers were reprogramming them to the Cingular networkWork hand in hand with the in house engineers to troubleshoot any issues that may come up during the conversion process. I would use X-Tel to test individual sectors to confim full functionality.AccomplishmentsAssisted in the completion of the merger of cell phone towers between AT&T and Cingular.Tested and completed troubleshooting on approximately 1,000 towers during the project.
Brian Wactlar Skills
Networking
Frequently Asked Questions about Brian Wactlar
What company does Brian Wactlar work for?
Brian Wactlar works for Delta Dental Insurance Company
What is Brian Wactlar's role at the current company?
Brian Wactlar's current role is Help Desk Analyst.
What is Brian Wactlar's email address?
Brian Wactlar's email address is br****@****tal.com
What is Brian Wactlar's direct phone number?
Brian Wactlar's direct phone number is +191663*****
What skills is Brian Wactlar known for?
Brian Wactlar has skills like Networking.
Who are Brian Wactlar's colleagues?
Brian Wactlar's colleagues are Carol Nienhaus, Geneva Edwards, Henry Lam, Dwight Franz, Marie Crociani, Diana Tse, Delta Harter.
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Brian Wactlar
Marketing Support Representative At Honeywell Security. Adi Global DistributionPlainview, Ny2gmail.com, adiglobal.com
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