Charged with managing the IT Department, daily IT operations oversight for company IT enterprise desktop/network infrastructure. Direct a number of client and server builds and ensure optimized network configurations are completed with an eye on network and data security and industry compliance. Key Achievements★ Manage a number of technology upgrades and new technology deployment projects that include Office 365 online email migration, and migrating servers to Microsoft Azure★ Member of the Policy and Procedure, Compliance, Leadership, and Fundraising Committees, providing key input, recommendations, and problem resolution strategies. ★ Orchestrate asset management practices, track IT assets from cost-effective procurement to proper disposal, all focused on resource optimization. ★ Streamline and improve IT troubleshooting processes by creating detailed server/network configuration documentation that provides detailed knowledge transfer. ★ Author and developer of technical procedures including basic network/server administrator and “go to” point of contact for IT technicians. ★ Develop, document, and publish all IT policies, procedures, and standards that ensures industry and IT compliance/security standards are maintained.★ Contribute to budget input, allocations, and overall management with keen fiscal responsibility. ★ Skilled in management of HIPAA Risk Assessments and acknowledged as creator/presenter of in-house professional development initiatives. ★ Support and administer all enterprise infrastructure for Windows, Exchange, WINS, Active Directory, DNS, firewalls, and Cisco routers, platforms, systems. ★ Train, coach, and develop IT staff that provides greater opportunities for staff and provides “next generation” IT leadership, builds on current skills, and increases employee morale and engagement. ★ Responsible for operational support/security of corporate network & EMR system.★ Member of the IT Directors Committee at the IAC.

Managed all facets of IT service delivery and support, numerous IT projects, and delivered in-house technical support to residential and business clients. Utilized a mobile application that documented computer support details for networking issues, printer setup/repairs, configuration of mobile devices, and home theater issues. Key Achievements★ Utilized strong IT systems experience and networking experience to manage a number of projects focused on customer IT requests—completed with minimal downtime. ★ Consulted for a well; known area law firm and managed special projects and recommended management software needed to streamline daily business operations. ★ Resolved spam blacklisting concerns and setup new desktop systems for an area engineering firm. ★ Assisted a Montessori school in streamlining technology support, setup new Mac systems and iPads for faculty/administrative staff, developed new school administrative software, supported legacy databases, modified inRESONANCE Suite FileMaker tables, layouts, and scripts, monitored a Mac server, managed director accounts, A/V equipment, and managed FM server.

Managed and scheduled daily network operations and managed daily IT support that included user account security and folder creation for 300+ Windows XP/7 platform and user accounts, email addresses, and group mailing lists in Active Directory. Systems administrator for DNS, DHCP, and WINS, Group Policy Objects, and 24x7 IT service.Key Achievements★ Advisor for IT strategies, policies, and procedures using critical organization-wide evaluation, troubleshooting expertise, evaluation of trends, and proactive network risk management and mitigation. ★ Completed the project upgrade of Active Directory forests from 2003 to 2013 and served as network administrator for the school’s networked printers. ★ Directed IT research, managed IT assets, conducted system IT audits, facilitated cost-effective IT procurement, and managed IT delivery.