Brian Waltz

Brian Waltz Email and Phone Number

Principal Time Implementation Consultant at Paycor @ Paycor
cincinnati, ohio, united states
Brian Waltz's Location
Cincinnati Metropolitan Area, United States
Brian Waltz's Contact Details

Brian Waltz personal email

n/a
About Brian Waltz

Brian Waltz is a Principal Time Implementation Consultant at Paycor at Paycor. He possess expertise in customer service, microsoft office, social media, powerpoint, microsoft word and 17 more skills. He is proficient in American Sign Language.

Brian Waltz's Current Company Details
Paycor

Paycor

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Principal Time Implementation Consultant at Paycor
cincinnati, ohio, united states
Website:
paycor.com
Employees:
1942
Brian Waltz Work Experience Details
  • Paycor
    Principal Implementation Consultant
    Paycor Aug 2024 - Present
  • Paycor
    Senior Time Implementation Consultant
    Paycor Aug 2023 - Aug 2024
    Norwood, Ohio, United States
  • Paycor
    Time Implementation Consultant
    Paycor Oct 2021 - Aug 2023
    Norwood, Ohio, United States
  • Paycor
    Advanced Customer Advocate
    Paycor Apr 2021 - Oct 2021
    Norwood, Ohio, United States
  • Paycor
    Senior Client Support Specialist
    Paycor Sep 2019 - Apr 2021
    Norwood, Ohio
  • Macy'S
    Omnichannel Support Services Administrator Ii
    Macy'S Dec 2017 - Sep 2019
    Mason, Ohio
    Overseeing performance and productivity of reactive chat teams located in the Philippines. Ensuring that teams meet monthly targets and also delivery signature services to customers.
  • Macy'S
    Omnichannel Support Services Administrator
    Macy'S Oct 2014 - Dec 2017
    Mason, Ohio
    Leading department projects and developing customized reporting to provide the best agent and customer experience for outsourced partners in the Philippines, Nicaragua, and the United States. Serving as department liaison for system outages, network problems, maintenance upgrades, rollouts, troubleshooting, testing and implementation. Focus on backline procedures for Furniture and Bedding departments.
  • Macy'S
    Omnichannel Support Services Coordinator
    Macy'S May 2013 - Oct 2014
    Mason, Ohio
    Identifed procedural opportunities and development of outsourced partners overseas in the Philippines and domestically. Maintained existing department databases and applications and assisted with system outages, rollouts, troubleshooting and testing. Partnered with multiple departments to provide the best agent and customer experience with a focus on backline procedures.
  • Macy'S
    Retail Services Operations Support Agent
    Macy'S Sep 2011 - May 2013
    Mason, Ohio
    Assisted customers in placing orders or after order issues via phone, e-mail live chat channels. Partnered with carriers (UPS, FedEx, USPS) to file carrier claims for packages lost, damaged, or missing merchandise to ensure proper compensation is provided. Partnered with Learning and Development department in creation of new procedure for following up with carrier claims. Supported chat room for questions from internal associates.
  • Cedar Fair Entertainment Company
    Rides Supervisor
    Cedar Fair Entertainment Company Jun 2010 - Aug 2011
    Mason, Ohio
    Ensured the presence and completion of proper paperwork and legal documentation on a daily basis before the operation of the attraction every morning. Facilitated training for associates to ensure proper training specifications are met. Resolved any escalated situations to ensure just compensation is provided. Made sure all safety regulations and standards were met. Responsible a team of 30 associates.
  • Cedar Fair Entertainment Company
    Ride Operator
    Cedar Fair Entertainment Company May 2008 - Jun 2010
    Mason, Ohio
    Tested equipment every morning before opening the ride to guests. Enforced all ride restrictions and recommendations and ensured the safe operation of the ride.

Brian Waltz Skills

Customer Service Microsoft Office Social Media Powerpoint Microsoft Word Entertainment Microsoft Excel Time Management Multi Tasking Multi Channel Retail Oracle Kana Employee Training Training Delivery Retail Data Entry Communication Customer Satisfaction Management Sales Training Leadership

Brian Waltz Education Details

Frequently Asked Questions about Brian Waltz

What company does Brian Waltz work for?

Brian Waltz works for Paycor

What is Brian Waltz's role at the current company?

Brian Waltz's current role is Principal Time Implementation Consultant at Paycor.

What is Brian Waltz's email address?

Brian Waltz's email address is wa****@****osu.edu

What is Brian Waltz's direct phone number?

Brian Waltz's direct phone number is +151340*****

What schools did Brian Waltz attend?

Brian Waltz attended The Ohio State University, Lakota East High School.

What are some of Brian Waltz's interests?

Brian Waltz has interest in Politics, Education.

What skills is Brian Waltz known for?

Brian Waltz has skills like Customer Service, Microsoft Office, Social Media, Powerpoint, Microsoft Word, Entertainment, Microsoft Excel, Time Management, Multi Tasking, Multi Channel Retail, Oracle, Kana.

Who are Brian Waltz's colleagues?

Brian Waltz's colleagues are Megan Sheehan, Travis Kenny, Jyothsna Tremblay, Sarah Donohue, Amanda Lapaglia, Pamela Kleeman, Benjamin Hershorin.

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