Brian Werner Email and Phone Number
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Brian Werner is a IT Infrastructure Manager at ADAMS 27J BRIGHTON SCHOOL DISTRICT at School District 27J. He possess expertise in microsoft exchange, windows 7, disaster recovery, active directory, hyper v and 34 more skills. Colleagues describe him as "Brian was an exceptional leader and engineer. His focus on building others up and ensuring success of the team was unparalleled earning him the respect of the organization as a whole."
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It Infrastructure ManagerSchool District 27J Feb 2020 - PresentBrighton, Colorado, Us
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Senior Support Services Engineer Tier 3Logrhythm Jul 2019 - Feb 2020Foster City, California, Us• Received team MVP award from the LogRhythm Customer Success peer and leadership team. MVP Award for 2018 Q4 & 2019 Q4.• Provided senior tier support for all technical escalations for all LogRhythm Support tiers and Professional Services teams, LogRhythm authorized 3rd party service providers and resellers, and LogRhythm international offices.• Developed support procedures and knowledge articles on specific hardware and event data collection; reviewed and approved knowledge article submissions while collaborating with the development and product teams. • Provided trend analysis on support history and records to identify chronic problems or application deviations in a detailed manner as well as provide feedback to improve LogRhythm products and service offerings.• Individual software supported: Windows Server 2016, SQL Server 2016, SIOS Datakeeper and High Availability product suite, Elasticsearch, CentOS 7. • Participated in critical on call rotation support working directly with Application Operations development team.• Certified Dell Hardware and Storage with Dell technician dispatch.• Point person, subject matter expert, for LogRhythm High Availability product offerings and Check Point OPSEC LEA set up.• Participated in interviewing and evaluating new applicants for the Tier 1 Support Engineer positions. -
Advanced Support Services Engineer Tier 1 & Tier 2Logrhythm May 2017 - Jul 2019Foster City, California, Us• Primary scope to maintain a front line KPI’s - 95% initial target response, NPS and CSAT goals• Assisted LogRhythm customer with setup and onboarding of event and traffic data, database sources, and service logs utilizing syslog, UDLA, API, flat file, methodologies.• Troubleshot LogRhythm analytics and reporting, Advanced Intelligence Engine rules, regular expression (REGEX) data parsing, Elasticsearch, Grafana dashboard and db, InfluxDB, NodeJS (LogRhythm Web Console) issues.• Recognized by leadership as high performer for case closure and survey scores.
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Director Of TechnologyInformation Systems Integrators, Inc. Nov 2012 - Apr 2017Broomfield, Co, UsHelpdesk managementBackup and disaster recovery development*Acronis 11.5 Backup and Recovery*Dell AppAssure 5*CrashPlan Pro*Altaro Hyper-V BackupServer Administration*Microsoft Windows Server 2003/2008/2008 R2/2012/2012 R2*Microsoft SBS 2003/2008/2011*Microsoft Server Essentials 2012/2012 R2*Microsoft Exchange 2003/2007/2010*Microsoft Hyper-V 2012Desktop Administrator*Microsoft Windows XP/Vista/Windows 7/Windows8/Windows 8.1Office 365 setup and deployment*Full service migrations for Exchange accounts*Team Site basic setup*Domain setup*Skype for Business setup*Delegated Administration of Office 365MAC OSX Server*Mobile profile setup and configurationKaseya Adminstrator*Administration and configurationBitdefender Gravity Zone*Administration and configurationScreenConnect*Setup -
Systems EngineerInformation Systems Integrators, Inc. Jun 2011 - Nov 2012Broomfield, Co, Us
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Level 1 Client SupportInformation Systems Integrators, Inc. Jun 2008 - Jun 2011Broomfield, Co, Us
Brian Werner Skills
Frequently Asked Questions about Brian Werner
What company does Brian Werner work for?
Brian Werner works for School District 27j
What is Brian Werner's role at the current company?
Brian Werner's current role is IT Infrastructure Manager at ADAMS 27J BRIGHTON SCHOOL DISTRICT.
What is Brian Werner's email address?
Brian Werner's email address is bw****@****sin.com
What is Brian Werner's direct phone number?
Brian Werner's direct phone number is +130325*****
What skills is Brian Werner known for?
Brian Werner has skills like Microsoft Exchange, Windows 7, Disaster Recovery, Active Directory, Hyper V, Windows Server, Customer Service, Group Policy, System Deployment, Servers, Networking, Wsus.
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