Brian Williamson Email & Phone Number

Herndon, Virginia, Us

Providing network/systems engineering support for multiple datacenters to ensure high availability and reliability, while enhancing overall network design, security, and resiliency of all mission critical systems and system processes. Key Contributions:• Assisting the design, implementation, and monitoring of new networking hardware for Research, Development, Test and Evaluation Network (RNet)Solo projects:•Developing and implementing system automation using Ansible for provisioning, configuration/patch management, and application deployment in production networks as an effort to increase team productivity, mitigate downtime, and ensure security compliance•Re-designed and implemented a multi-tier, cross platform PKI to enhance security for all VPN and SSL web services• Designed and implemented a secure and scalable, 2 factor IPSec VPN solution to replace an end-of-life and insecure infrastructure to support remote users• Re-designed and upgraded network infrastructure to newer switches/routers running over a 10GB fiber backbone as a mitigation initiative to reduce network downtime, bottlenecks and latency issuesTeam projects:• Managed multiple PBX/VTC migration projects aimed at replacing outdated systems to more improved and cost efficient solutions that support multi-point VTC. Solutions include Asterisk/3CX and PEXIP/Vidyo/Jitsi

Herndon, Virginia, Us

Greeley, Colorado, Us

Provided 24/7 technical support for 200+ users at multiple site locations to ensure network connectivity and minimal downtime. Implemented and supported all IT solutions, including the configuration, deployment, and maintenance of Cisco networking devices (routers, switches, & wireless APs) and production computer systems at each location.Key Contributions:• Managed multiple projects that dramatically improved reliability and efficiency of network infrastructure, including upgrading to an 80% fiber backbone, upgrading outdated distribution switches to a current, unified Cisco platform, and coordinating the installation of additional T1 circuits to triple the current bandwidth• Led a risk mitigation project that replaced an obsolete, failing Televantage PBX system with a Cisco VoIP solution that reduced the company’s overall costs roughly $1500/month. • Reduced network congestion and improved bandwidth/traffic flow by upgrading flat network design to a 90% VLAN architecture allowing production systems to achieve optimal performance• Achieved regional recognition by upper management for being 1st of 30+ Pilgrims locations to complete a corporate wide Windows 7 migration initiative, that involved upgrading/replacing 200 computer systems• Other notable project involvement: HK & SupplyIT server replacement, Kronos implementation, and domain migration

Grapevine, Texas, Us

• Obtained daily/weekly sales expectations by completing point-of-sale transactions, promoting DLC/upcoming releases, and providing friendly, open and enthusiastic service to customers, in person and on the phone• Assisted with store merchandising, inventory control, loss prevention, cash handling/bank deposit slips, restocking, store cleaning and maintenance to help generate a positive store environment

Atlanta, Ga, Us

Provided digital cable TV service for customers by installing, repairing, and adjusting residential equipment and cable wiring. Maintained proper signal/ingress levels in accordance with FCC guidelines/regulationsKey Contributions:• Increased first call resolutions and received multiple letters of appreciation for work quality, customer education, and promoting a positive and professional image• Reduced further escalation tickets by resolving complex technical issues, such as cable card pairing and hardware defects, by analyzing integrated diagnostics on multi-vendor equipment• Fixed cable card/TiVO issues at Colin Powell’s residence

Facilitated grant/peer review conferences at the National Science Foundation by collecting and recording pertinent data for clients using Fastlane and the PARS databaseKey Contributions:• Improved team work flow and meeting preparation timelines by fulfilling clerical tasks for hundreds of grant proposals and other key meeting documents quickly and efficiently• Managed and controlled inventory of meeting/office supplies and other promotional materials

Associate In Applied Science, Computer Technology

Cisco Internetworking Certificate

Bachelor Of Arts (Ba), Liberal Arts