Brian Williamson Email & Phone Number

Avon, In, Us

Avon, In, Us

United States

Online Marketplace

Indianapolis, Indiana

Supervisor - Transportation • 2014 - PresentManage the day to day logistics for the safe movement of patients, staff, and equipment. Monitor metrics to track department KPI’s to reduce operating costs where possible. Motivate supervisors and staff to provide superior customer service. Establish and maintain relationships with vendors and clients.• Developed a comprehensive transportation safety program through collaboration with insurance providers.• Improved asset management by implementing GPS and Fleet tracking programs• Reduced department operating expenses by 10% through improved staff scheduling and negotiating service costs with service providers• Recruit and manage a staff of 50 with diverse responsibilities including supervision, transportation, security, and surgery center assistants

Assistant Transportation Supervisor • 2011 – 2014Assist with supervising the daily operation of the statewide transportation of surgery patients. Duties included scheduling, payroll, customer service, and fleet maintenance. • Improved department efficiency by better utilization of available resources• Developed department handbook outlining departmental policies and procedures, and safety guidelines• Appointed to supervise the Transportation Department of second surgery center

Indianapolis, Indiana Area

Indianapolis, Indiana Area

Indianapolis, Indiana

Operations SupervisorEnsure workflow efficiencies, customer service excellence, and quality assurance. Monitor cashiers’ performance to ensure a productive work environment. Motivate employees to achieve personal goals and to consistently provide outstanding customer service.• Identified and recommended a more efficient traffic flow to accommodate a quicker exit during busy times.• Inspired a high level of customer satisfaction by fostering positive experiences when client requested an escalation.

Bachelor Of Science, Organizational Management

Associate Of Science (A.S.), Bible/Biblical Studies

Organizational Management