Brian Wills Email & Phone Number

Albuquerque, Nm, Us

I am currently employed at Sandia National Laboratories, a leading technology solutions provider that prioritizes addressing the most pressing issues that threaten global peace and freedom. As the head of a team of approximately 140 members, I oversee a broad range of operations, including telecommunications, computing infrastructure, data centers, cyber assurance, desktop and mobility services, and secure videoconferencing.

Albuquerque, Nm, Us

In this role I managed a group of about 30 team members focused on desktop support, authentication and password services, computing infrastructure, storage, backups as well as resource management for mission projects. In this role I enjoyed working directly with team members helping them grow as professionals and people.Some notable achievements include:1. Provided needed leadership, stability, and transformation to an organizational underperforming in key areas. Brought new work and leadership approaches to the team which resulted in an increase in team productivity and reduction in attrition.2. Solidified existing enterprise partnerships and established new partnerships with cyber security, high performance computing, and mission computing solutions leading to new innovations and increased productivity.3. Established new forums to partner with and solicit requirements from research and development mission partners. Designed and implemented new services to enable mission delivery.

Newbury Park, Ca, Us

The main focus of my role was to establish operational processes and procedures which would provide clarity, structure, and sustainability for the non-profit organization (e.g., process to manage budgets, HR policies, etc.). My time spent here was also an opportunity to gain ministry experience. I learned a ton about non-profit organizations and grew as a person. I learned to be more flexible and to appreciate the connections that people share with one another. The role ended by providing a moving-forward operational plan that would enable sustainability for years to come.I am proud of:1. Established business rhythm in partnership with the TableGroup. Worked closely with staff to prioritize and sequence opportunities to address gaps resulting in improved event planning.2. My wife and I initiated a community ministry focused on providing free laundry services for the underprivileged.3. Developed policies and procedures in collaboration with finance manager. Revised vacation allowance process and methodology. Created job descriptions as well as a job level and pay structure guide.

San Ramon, Ca, Us

I was the manager of over 30 IT professionals (developers, technical analysts and business analysts) who were located in California, Mexico, India and the Philippines. We developed and supported software applications for pricing, retail and aviation business lines.Some notable achievements:1. Hosted internal audit teams, provided resources, engaged auditors regarding observations/findings resulting in the successful completion of Sarbanes Oxley audits.2. Partnered with business relationship managers as well as business leaders to develop product and service priorities and portfolio resulting in higher customer satisfaction.3. Led team through structured improvement workshops which resulted in the reduction of the number of unplanned outages and issues for pricing applications.

San Ramon, Ca, Us

I took over leadership of the IT continuous improvement program in this role. I was responsible to work with various IT organizations to identify project facilitators, scope projects, and mentor the facilitators as they executed their projects. I was the single point of accountability to senior leadership for the program. This role helped me learn how to influence an organizational practice and leadership.1. Partnered with program manager and external consultant to implement Lean Six-Sigma in the U.S., Manila, and Argentina service centers. Engaged organization leaders, conducted project identification workshops, and mentored project facilitators resulting in significant labor savings.2. Effectively transitioned program management role and function to new team created in lower cost geography of Houston, Texas.

San Ramon, Ca, Us

I learned how to manage projects and influence an organization in this role. Had an amazing opportunity to lead a project aimed at optimizing service desk and enterprise IT support by transitioning work from the U.S. to Manila and Buenos Aires. I also had the opportunity to assist the program manager with the development of a continuous improvement program which I eventually took over.1. Assistant project manager for initiation and planning phases of Incident Management and Service Desk Optimization Project. Project Manager for execution and closure phases for project which resulted in $2.5 million annualized savings.2. Consulted with ARIBA upgrade project team to define post go-live support model for organization which included the utilization of the enterprise incident management function and merging into global enterprise service desk function.

San Ramon, Ca, Us

This was a more technical role focused on providing international business partners with JD Edwards ERP technology solutions and software upgrades. I led on-site consultations & training sessions in international locations such as Nigeria, Indonesia, India, Thailand, and China. I was amazed at how much the international elements of the job shaped me as a person.1. Participated in visits to Australia, Indonesia, Nigeria, India, and Thailand resulting in requirements definition and resource identification for impending upgrades.2. Served as lead analyst for the project cost functionality of the Chengdu, China JDE Implementation Project results in the collection of business requirements, development and testing, on-site training, deployment, and post implementation support of corporate upgrade.

Pella, Ia, Us

Graduated college with a degree in business management and decided a management position was the best place to start. I was the supervisor and lead for employees for seven window and door production lines. Responsible for business planning, budget, employee safety and productivity. Needless to say I learned a lot about myself and what works in terms of leading others.1. Led manufacturing line team through daily operations while company was in the midst of a product line change.2. Proactively identified manufacturing process improvements in partnership with quality engineering group.

Master Of Science (M.S.), Management Information Systems

Bachelor Of Science (B.S.), Business Management

Masters Certificate, Project Management

Master'S Certificate, Theology