Brian Wolfe Email & Phone Number

• Performed network maintenance and replaced existing networking equipment.• Provided high level documentation and training on newly installed network systems for personnel and customers nationwide.• Analyzed and evaluated networks, identified issues and provided solutions to ensure networks are operating efficiently.• Partook in establishing a Meraki environment in a unique location that pertained unique requirements to establishing a stabilized network such as a unique VLAN as well as unique firewall rules for said VLAN. • Oversaw and maintained a Meraki environment containing over 1400 individual networks all of which could have unique settings for their individualized locations• Acted as a liaison between vendors and my company to coordinate projects from small fixes at a location to setting up new locations entirely.• Worked with a multitude of vendors to ensure all locations were running at full operational capacity.

Temple, Texas, United States

-Baylor Scott & White transferred IS employees to ATOS as contractors -Implemented network security policies and procedures -Developed and updated the security policies and procedures used by team as reference guides -Provisioning and de-provisioning all access-related request, such as new hires, transfers and terminations.-Managing directory services groups and the creation of new or updated groups -Supports team efforts on new and existing projects -Supports team with On-call rotation and Go-Live support as needed -Resolves operational problems and users concerns that arise during day-to-day operations -Executes the process, analyzes the results, troubleshoots and interacts with users

Project involves providing level 3 network support for customer with over 3,000 retail locations across United States, Canada and Puerto Rico. - Replace customers’ existing networking equipment to inculde SDWAN and Meraki devices.- Develop change procedures documentation.- Execute changes on customer edge routers.- POC for Store Wireless Upgrade project consisting of over 6,500 WAPs; responsible for configuration of all network devices, documentation, monitoring of newly installed devices, clean-up of legacy equipment from inventory and monitoring systems as well as training to other members of team.- Update network diagrams to reflect current or future network architecture.- Execute all changes on customer network equipment within the approved change window.- Troubleshoot routing issues for multiple sites - Implement new technologies into current network architecture- POC for all network related issues for massive overhaul of legacy WAPs (Wireless Access Points) to Meraki WAPs consisting of over 6,500 WAPs including documentation and knowledge transfer of responsibilities. - Performed tech refresh on WAN circuits and LAN infrastructure of 90% of retail locations within the United States, Canada, and Puerto Rico. - Responsible for providing high level documentation/instructions/training on newly installed network systems for personnel worldwide. - Store Network Upgrade project that consist of removing legacy Cisco ISR devices with Viptela router and Meraki switch configuration.- 4 years of 100% success rate on changes and projects

Worked in a IT team entirely responsible for providing technical support for the entire Texas State Technical College campus. - Provided telephone, online and face-to-face customer service/support.- Configured switches.- Used remote software to troubleshoot customer devices- Set up laptop and desktop for clients- Reset passwords, created documents and maintained reports and logs

Aas, Computer Networking And Systems Administratoin

Associate Of Arts And Sciences (Aas), Network Security Technology