Manage finance department, while primarily focusing on productpenetration as well as accuracy of paperwork. Maintain excellentcustomer satisfaction throughout the finance process by offeringpersonalized protection options and multiple avenues for customer’sfinancial needs.Analyze client credit, submit and negotiate with multiple lenders, structuredeals and negotiate with lenders to get transactions funded, maintainstrong working relationship with multiple lenders.Promote the professional growth of the sales department and continuallypursue opportunities for career training and development.Proficient in Reynolds & Reynolds, docuPAD, DealerTrack, vinsolutions,vauto and ensure compliance with state laws.Consistently one of the top performers in the entire group of F&IManagers.

Manage finance department, while primarily focusing on productpenetration as well as accuracy of paperwork. Maintain excellentcustomer satisfaction throughout the finance process by offeringpersonalized protection options and multiple avenues for customer’sfinancial needs.Analyze client credit, submit and negotiate with multiple lenders, structuredeals and negotiate with lenders to get transactions funded, maintainstrong working relationship with multiple lenders.Promote the professional growth of the sales department and continuallypursue opportunities for career training and development.Proficient in Reynolds & Reynolds, docuPAD, DealerTrack, vinsolutions,vauto and ensure compliance with state laws.Consistently one of the top performers in the entire group of F&IManagers.

Successfully managed and accountable for sales, finance, advertising,purchasing, new/used car departments, reconditioning, appraisals,wholesales, deal negotiations, and front/back end. Worked closely withparts and service.Manage the recruitment, fostered retention and training of staff and hiringof all necessary sales staff and management.Recruited hired and trained staff to deliver exceptional customersatisfaction, resulting in customer accolades and improved CSI scores.Created the annual dealership sales forecasts by estimating total vehiclesales, gross and operating profits as well as expenses for the new-andused sales departments.Hiring and monitoring the performance of the department managers,holding weekly sales meetings and conducting sales training.Consistently hit profit goals. Motivated and provided clear guidance andexpectations and set goals for top performance.Attending to customer complaints, ensuring that a high level of customersatisfaction was obtained.