Brian Zacchilli Email & Phone Number

Ability to install, configure and troubleshoot Hyperion EPM versions 11.2.1.x of Hyperion Financial Management, Workspace, Financial Reports, FDM, FCM and SmartView.Tested dozens of PSE and PSU opatchs and validation of bugs fixed.QE lead for Quantitative Management Reporting for Solvency II product which involved building 11.1.2.1, 11.1.2.2 and 11.1.2.3 test environments with latest available PSU\PSE for products HFM, FR, FDM and FCM. Testing included verifying complex calculations matched EIOPA quantitative quarterly and annual reporting requirements, QRT task integration activities using Oracle Hyperion Financial Close Management, QRT asset validations and reporting leveraging Oracle Hyperion Financial Data Quality Management and Consolidation of data from multiple systems, subsidiaries and lines of business (including currency translation, intercompany elimination and equity elimination)Worked with clients to resolve their escalated HFM SRs for issues not able to be resolved by Product support.Full functional testing of Consolidation Administration tasks including System Messages, Users on System, Data Audit, Task Audit, Running Tasks, Manage Servers, Loganalysis and Database Management tasks.Cluster controller testing including Multi Server Cluster configuration, synchronization between servers, Disaster Recovery and Failover. Verification of correct entries in DB tables.Configured and administered multiple distributed QE test environments based on Windows 2008 R2.Analyzed and tuned environments for Performance team testing.Experience with installing and configuring MS-SQL Server and Oracle DBs.Knowledgeable in Weblogic, IIS, Linux, Citrix and VMware.

Functional testing of various HFM areas including Grid tasks Consolidate\all with data\all, Calculate, Translate, Allocate, Process Management, Cell Text, Lock\Unlock and Line Item Detail.Uptime testing of HFM using Loadrunner and HAT scripts. Use of Performance Monitor to ensure no degradation of HFM and IIS processes over time.Tested and verified dozens of time sensitive Service Fixes for critical client issues.Functional testing and use of all Consultant Utilities. Uncovered numerous HFM multi server bugs that affected data and calc status integrity. Worked directly with Software Engineers to resolve issues and release stable version of HFM.

Hyperion Enterprise knowledge used for client and in-house support. This includes on-site consulting for critical client issues.Ability to reproduce complex bugs and work with Hyperion Development for resolution.Point person for in-house support of Product Support team. This includes team training and transfer of troubleshooting skills.Numerous on-site consulting visits for critical client issues which involved both product and networking issues.Worked directly with Hyperion Development to reproduce and resolve multi user issues that compromised release of Enterprise XA.One of 2 members of Technical Support staff when Hyperion 1.5(Enterprise) the first commercial release of product went live.

Technical Support for One Write Plus small business accounting software. Fluent in CMD line commands.