Briana Epps Email & Phone Number

Aurora, CO, US

Denver, Colorado, United States

• Act as liaison between property owners and prospective buyers to facilitate purchase and transfer of real estate ownership
• Sell high volume of properties in short timeframes to exceed sales quotas and maximize business profit
• Preview and show home options to potential buyers and guide them to appropriate pre-approved financing with partnered lender
• Negotiate real estate contracts to navigate transactions between buyers and sellers, writing up and presenting offers to the selling party
• Perform routine market research to compare properties possessing similar features to determine competitive market prices
• Resolve all client concerns quickly and efficiently to maintain high satisfaction ratings.

Denver, Colorado, United States

• Closely monitored active portfolios of specialty loans and made changes to achieve performance targets
• Created strong rapport with customers over the phone to increase call time retention and closing rates
• Implemented modified customer scripts that aligned with corporate sales and customer service expectations
• Reviewed and edited loan agreements to enhance clarity and ensure compliance with all regulatory requirements

Remote

• Owned successful sales and marketing operations of an environmentally friendly swimwear retailer
• Performed online marketing and web design to boost brand awareness and generate online sales
• Managed company financials through accurate bookkeeping and inventory control measures

Buford, Georgia, United States

• Assisted families with real estate sales for properties acquired through deaths or other major life events, delivering empathetic and trusted guidance to ensure quality customer service in difficult circumstances
• Trained teammates on appropriate sales approaches and methods for handling customer concerns
• Provided targeted attention to customers interesting in a personalized, boutique real estate experience, personally obtaining 3 additional listings for the quarter

Cumming, Georgia, United States

Thornton, Colorado, United States

• Oversaw daily operations to ensure a consistent overall sales experience oriented toward obtaining daily and monthly sales goals
• Utilized strong entrepreneurial and interpersonal skills to close lucrative automotive deals, resulting in recognition as Top 10 in overall unit sales and Top 20 in sales revenue company-wide
• Led account planning strategy sessions aimed at retaining and acquiring customers to increase business opportunities
• Helped open EchoPark Automotive as an original employee and provided peer training to reduce employee turnover and properly train new hires aligned with established core values
• Met with clients to deliver accurate information on available products, services, and financing options

• Managed key store operations including conducting consumer product training, completing call reports, building and maintaining strong working relationships, and building brand awarenessConduct consumer product training
• Demonstrated strong decision-making skills to effectively resolve issues and appropriately handled paperwork within all deadlines
• Conducted routine trainings to mentor and coach part time employees to support team development

• Maintained a high level of product knowledge to ensure completion of operating results, growth objectives, and overall financial performance goals
• Supported maintenance of high standards for visual presentation and store layout
• Mentored other sales consultants to achieve sales goals

Bachelor'S Degree, Computer/Information Technology Administration And Management, 4.0

Certificate In Information Technology (It) Essentials, 4.0

Associate Of Science (A.S.), Real Estate

Dental Assisting/Assistant