Women in Leadership (WIL) is a student-led organization whose mission is to empower women through personal and professional development. As a community development intern, my main duties involved creating, planning, and overseeing intern bonding events. Through shadowing board members, attending speaker engagements, and participating in professional workshops, I have personally grown and expanded my skill set.

Brighton Cutters is a small business that specializes in 3-D printing cookie cutters. As an assistant, I was in charge of inspecting each unit of product for quality. In addition, I organized, packaged, and shipped customer orders in an efficient and timely manner. I updated the company website on Shopify by reformating and editing product listings. I also operated the 3-D printing machines.

The Telephone Outreach Program (TOP) is a department of UCI’s Giving Program. TOP focuses on connecting alumni, students, parents, and friends with current UCI information. As a student caller, I fundraised and campaigned towards a total of $35,000 for scholarships and resources as well as improving infrastructural facilities. Through maintaining a polite and professional telephone manner, I was able to establish rapport with those individuals I spoke with. I also created and sent personalized thank you videos to donors as a Giving Day Ambassador.

As a sales associate of the LA Zoo, I was tasked with operating the sales floor, assisting in the design of merchandise displays, and engaging with customers. I often exceeded sales and promotional goals which increased overall merchandise sales. I demonstrated technical selling skill as well as product knowledge. Due to my ability to communicate efficiently with customers, I was able to strive for quick complaint resolution and avoid escalation of potential issues with customers.

Kumon is an organization that provides personalized learning plans for children to advance their math, reading, and wiring skills. As an Instructional Teaching Assistant, I worked with the parents of students to create and develop math and reading lesson plans. I engaged with students from ages 3-17 by providing encouragement, advice, and academic aid. In addition, my responsibilities included grading assignments, recording grades for the teaching staff, and organizing and adjusting homework packets.

The Parks and Recreation Administrative Offices for the City of Burbank specializes in any and all park services, recreational programs, and the maintenance of tree services. As a work trainee, I acquired customer service skills through public interaction and answering phone calls. I collaborated with my supervisor during meetings and consolidated notes into a final report. In addition, I performed administrative duties such as filing paperwork, updating employee contact information, and delivering documents to various city departments. I also assisted with scheduling maintenance assistance and park events.