• Greet guest upon arrival/departure• Check guest in/out in a high volume, fast paced environment• Coordinate with other departments depending on guest needs (housekeeping, spa, etc.)• Provide information about hotel (room types, rates, amenities, etc.)• Maintain clean reception space• Answer incoming calls; address various guest inquiries

• Greet/engage guest as first point of contact• Maintain a neat, organized upscale front-of-house environment• Answer phone calls, take reservations, and respond to guests’ questions • Maintain online reservation management system (e.g., open table)• Manage flow of guest into dining room and provide accurate wait times to incoming guest if appropriate• Provide exceptional customer service

• Assisted guest in order selection by featuring specific menu items and specials• Serviced guest with food and beverage request in a timely, professional, and friendly manner• Regularly follow-up with guest tables and promptly fulfill additional requests• Utilized point-of-sale (POS) system to enter guests’ orders and prepare bills for payment• Maintained a clean and safe dining space

• Greet/engage guests as first point of contact• Maintain a neat, organized front-of-house environment• Answer phone calls, take reservations, and respond to guests’ questions• Provide exceptional customer service

• Greets/engages customer throughout shift to promote positive experience• Responsible for cleanliness and professional appearance of store environment• Performs sales transactions using POS system

• Organized store merchandise for appealing and neat visual presentation and easy customeraccess• Greeted/engaged with customer throughout shift to promote positive experience and brandconfidence• Maintained knowledge of product and store events, policies to assist with customer inquiries• Responsible for cleanliness and professional appearance of fitting room and storeenvironment, as station Lead, to prevent customer/employee safety risks and security losses• Performed various sales transactions using POS system

• Assisted in the preparation of various administrative material in support of organizational objectives• Assisted in file restructuring projects, requiring the review, electronic transfer, and/or disposition of personnel files ensuring safeguarding of PII• Reviewed documents for accuracy and completeness, notifying appropriate office of any issues• Collaborated with various teams for the preparation and assembling of informational packets for external use• Performed and tracked follow-up activities for various pending actions/responses while maintaining defined timelines and customer status• Attended department meetings, capturing meeting minutes as required• Assisted leadership with various administrative task as requested• Performed electronic file maintenance for multiple databases