- Review, manage, and execute event planning from contracting through actualization- Set, communicate, and maintain timelines for each event- Anticipate and respond to client needs throughout event planning, coordination, and execution- Develop and manage lasting client relationships resulting in repeat business- Communicate across all departments, problem solving potential problems before they arise- Lead weekly Banquet Events Order meetings across all departments- Develop and distribute all communications related to planning and execution of group functions, including group resumes, diagrams and orders to all hotel departments- Prepare and communicate cost estimates billing schedule to clients and finance team

- Sold and serviced private events and meetings- Negotiated contracts to exceed goals- Updated wedding menu offerings resulting in 183% sales growth - Ensured clear and effective communication with clients through COVID-19 re-contracting- Nominated top three venue in the nation for micro-weddings in 2020 by your tango- Lead weekly Banquet Events Order meetings across all departments- Develop and distribute all communications related to planning and execution of group functions, including group resume, diagrams and orders to all hotel departments- Anticipate and respond to client needs throughout event planning, coordination and execution- Prepare and communicate cost estimates billing schedule to clients and finance team- Develop and manage lasting client relationships resulting in repeat business

- Qualified and sold wedding and social room blocks working with clients through proposal,contracting, and servicing phases- Created promotion collateral for sales blitzes and end of quarter incentives- Administrative support for team DOS, 4 sales managers, and 2 conference service managers

- Managed successful preparation and delivery of amenities for VIP guests, including celebrities and high-profile clientele- Ensured thorough communication as a liaison between operations and F+B departments

- Organized and developed daily lesson plans- Managed 35 classrooms weekly for effective learning- Collaborated amongst a team of over 30 co-teachers to ensure maximum classroom efficiency

- Managed events studio to ensure high quality service for luxury clients- Developed organizational databases, budgeting templates, and SOPs- Developed marketing and sales materials for launch of sister brand, Wrap It Up Parties- Sold event planning services, worked with clients through planning process, on-site event lead

- Excelled in client relations and cultivating relationships for return business and referrals- Assisted in coordination of seasonal store promotions and events- Directed and collaborated with employees to perform administrative and sales duties