Briana Sanchez Email & Phone Number

Nashville, Tn, Us

Seattle, Wa, Us

Indianapolis, In, Us

Built and maintained relationships with customers to provide consistent and effective freight solutions. • Doubled shipment count and increased revenue 150% from 2022 to 2023 for key customer, formed team to increase efficiency• Maintained operational efficiencies for $8 million worth of freight in 2022 via load scheduling, planning, coverage, and problem escalation• Provided accurate contract and spot market pricing for variety of industries from food and beverage to automotive and part manufacturers• Monitored and compiled KPI and financial metrics to present to customer decision makers to prove value – 95% on time pick up, 98% on time delivery

Indianapolis, In, Us

Built and maintained relationships with customers to provide consistent and effective freight solutions.• Developed key accounts worth $3 million in freight in 2021 and maintained operational efficiencies via load scheduling, planning, coverage, and problem escalation

Westchester, Illinois, Us

Responsible for supporting all aspects of retail bookstore operations, including service desk, retail sales, inventory control, textbook processing, and employee training.• Excelled in providing an exceptional customer service experience• Cross-trained in all facets of customer service including sales floor, processing orders, receiving shipments, and textbook rentals• Inspected, audited, and validated yearly third-party inventory audit to ensure accurate reporting• Very flexible in work schedule, regularly worked evening and weekend sporting and campus events

Indianapolis, Indiana, Us

Student consultant to small businesses on a range of project-based initiatives with a focus on marketing, including researching social media usage and application.• Managed and developed social media content calendar for Lacy School of Business Marketing Department website, LinkedIn, and Twitter• Researched and compiled information on the process and benefits of being certified as a minority or woman-owned business, structured into a formal presentation and one-pagers • Researched and formalized presentation on the uses and benefits of social media for small businesses, highlighted how to set up accounts and paid advertising methods

Indianapolis, Indiana, Us

Relationship liaison and account manager for Bright Blue clients. • Developed Adobe InDesign template to standardize and improve accuracy of client proposals and tested proposal design with five clients to validate applicability of template across a variety of client needs• Improved departmental client billing processes through creation and implementation of Excel-based invoice template, which resulted in consistent and accurate billing of clients• Volunteered to develop content strategy, new copy, and graphics and visuals via Photoshop for a month-long social media campaign to be used on Facebook and Instagram