Brian Abele Email & Phone Number

Chicago, Il, Us

Menlo Park, Ca, Us

Genesys turns Empathy into Action @Scale through 70B+ personalized & intelligent omnichannel experiences each year with 60% of the largest global brands...intelligently connecting the 'physical and digital' through Empathetic Customer Experiences that build trust and enduring relationships.Responsible for developing and leading Experience-as-a-Service go-to-market strategy with largest US companies across Manufacturing, Retail, Financial Services, Automotive. Partner with Chief Customer/ Experience/ Digital/ Marketing Officers to develop a pragmatic approach to effectively deliver on the promise of customer-centric strategies and differentiate as 'loyalty leaders.' Lead collaboration across partner and customer ecosystems to deliver shareholder value together -- lowering cost, driving revenue and increasing the satisfaction and loyalty of their constituents.- Generated $24M+ in new contracts- Grew $8M+ in Committed, Net New Cloud ARR - Global Top-10 Performance 2023- 2023 Presidents Club

San Francisco, California, Us

Responsible for leading a cross-functional team of top performers on acquisition & growth strategy for largest current and target customers. Aligned team to elevate trusted-advisor relationships with business and technical leadership. Invested helping customers think differently about their strategy, obstacles, and how to overcome them through a modern operating model (people, process, tech, org). Customer renewal rate 100% with growth ranging 20-400%, in addition to multiple marquis new logosMuleSoft brings a simpler, modern, and novel approach to connecting the world's applications, data, and devices to eliminate silos, deliver 'Connected Experiences' and accelerate speed of innovation.

Austin, Texas, Us

Lead Customer Experience practice working with CXOs to develop actionable plans that fuel customer-centric strategies and innovation. Aligned broad team of x-functional experts to align on cohesive, value-based approaches to deliver strategic value across broad and rich spectrum of CX technology and services, including Sales, Marketing, CRM, Service, AdTech, eCommerce, Social, Mobile, BI, MDM, AI/ Machine Learning, Strategy/ Marketing/ Professional Services, etc.- Six-time 100%+ performance- Two-time recipient of Oracle President’s Club - 2014 CX Innovator of the Year- 2012 Value Champion of the Year- 2011 Competitive Win of the Year

Varolii Corporation www.varolii.com Proactive, intelligent and automated communications aimed at modifying consumer behavior to drive measurable business benefit.Outstanding success targeting the largest enterprises in healthcare, utility, financial services and insurance with particular focus in Healthcare and Utilities. National responsibility collaborating on enterprise strategy and managing implementation/ account team to ensure ongoing attainment. Fastest new account sales in company history 100%+ Annual Revenue Quota every year, 4 years Fastest new account sales in company history 2004 Rookie of the Year 2005 Q2 Sales Representative of the Quarter 2005 Q3 Sales Representative of the Quarter Created & grew top-five revenue-generating account Signed 3 Fortune 100 logos and 6 F500

Us

End-to-end enterprise account and resource management enabling customer experience and communication strategies. Critical success resulted from mapping the appropriate value-chain of solutions & design to drive customer business results, overcome challenges and exceed objectives. Lead Account Executive for top-five enterprise account Drove revenue in Aspect’s most challenging economic era; ranked 15/ 75 in 2002

iSearch Leading provider of end-to-end business process management for search engine and applicant tracking systems.Developed and managed go-to-market strategy for SaaS solutions in large geo-territory. Developed Midwest Sales & Solutions Engineer teams. Management through C-level, focus on VP and Director. Owned and executed end-to-end sales process. Focused on comprehensive understanding of critical business issues and client collaboration to develop and implement best practices; drove success and highly referenceable clients. Grew $24,000 territory into over $1M in annual revenue Prospected and managed major accounts, including Sears, United Air Lines & Target #1 Account Executive in account growth and new logo sales

Lake Zurich, Il, Us

New and existing logo pursuit selling print, marketing, document packaging, and manufacturing automation equipment. Consistent over-quota performance with rapid promotion to Major Account Executive and Sales Manager, leading twelve direct reports.