Briana Collins Email & Phone Number

Myrtle Beach, South Carolina Area

Receives and inputs new referrals, schedules appointments, fields phone calls regarding program, directs questions to appropriate agencies, assists families in ensuring their needs are met, and serves as liaison between families, various agencies, medical professionals, and BabyNet program staff/coordinators. Calls patients to remind them of their upcoming appointments and documents all correspondence in online data gathering system. Receives and expedites transfer of telephone, fax, email, and face to face communication for Program staff. Composes routine and complex correspondence. Responds to various requests for information while maintaining client privacy in accordance with HIPPA regulation. Drafts data-tracking spreadsheets in Microsoft Excel to display pertinent data in an easily-digestible format for staff meetings. Orders supplies for office, drafts documents as needed, performs all other duties as assigned or as needed.

Myrtle Beach, South Carolina Area

Client service duties including providing exemplary service, answering questions, upselling, opening lines of credit, notifying regular customers of upcoming events, maintaining working list of customer requests, following corporate directives to create unique and appealing displays, cross-training in different departments, training duties for new associates, organizing and rearranging merchandise, replenishing stock, communicating with management about client requests, cashiering duties, and meeting or exceeding specified, individual sales goals at all times.