Briana Deveaux Email & Phone Number

North Carolina, United States

North Carolina, United States

Supporting startup marketing agency with the needs of brainstorming and creation of content.Generated content for 4+ accounts within various industries through the utilization of CanvaAssisted in conducting social media audits and the analyzation of metrics to increase growth.

Garner, North Carolina, United States

Performed in a fastpace environment by succeeding in maintaining a high pick speed of 90+ and processing 400+ orders.Nominated and received Drive (You) award within first 90 days of employment. Assisted and resolved customers questions and concerns with professionalism while thriving in a fast paced environment.

Conducted intermediate root cause analysis of billing claims, identifying and minimizing discrepancies to improve accuracy and efficiency.Reviewed state-specific credentialing requirements, assisting in the completion of credentialing applications to ensure compliance.Provided timely updates on credentialing status, effectively communicating any delays or.

North Carolina, United States

Developed strong skills in assisting customers with platform navigation, resolving concerns efficiently.Assisted in reviewing and storing credentialing documents for provider applications ensuring accuracy and compliance.Managed client accounts, including scheduling appointments and handling provider referrals.Provided support in managing communication.

United States

Specializing in mental health services, I contributed to the startup's efforts to enhance client well-being through the use of innovative approaches.Conducted precise insurance verifications and collaborated with team members for cohesive service delivery, whiledeveloping user-friendly resource materials. Proficient in simplifying information for effective.

Remote

Brainstormed and collaborated in creating content for 2+ accounts.Petitioned and created an Instagram reel that reached an impression of 899 that resulted in an engagement rate of 20%.Tracked engagement on social media platforms LinkedIn and Instagram while scheduling posts via content calendar.

Pembroke, North Carolina, United States

Organized, planned, and created content for UNC Pembroke Thomas School of Business's social media accounts. Conducted hashtag research and devised a plan to increase brand awareness and maintain a presence on all platforms.Generated content via Canva and Ad mockups to illustrate ideas while also scheduling posts via a content calendar.

Remote

Drove customer satisfaction and improved communication skills while resolving customer questions and complaints by assisting with inbound calls and emails.Processed customer orders on an as-needed basis, and check order statuses while having the capability of typing 45 WPM.Knowledgeable in Sterling and Genesys

United States

Created a safe stimulating environment for young kids to learn about stem. Prepared and transported materials for teachers.Event planning, set up, and management. Managed all flows of meal times alongside preparing snacks!!Kept a positive attitude and mindset while working in a fast paced environment:

Lived with international students in an apartment building. Learned how to connect with people from diverse backgrounds breaking cultural and language barriers. Improved my communication skills and body language.

Chosen alongside a group of 30 students at my university to be a part of the Leadership Learning community also known as the LLC.Learned how to work with a peer group for the purposes of building positive relationships and leadership skills.

Bachelor Of Science - Bs, Business, Management, Marketing, And Related Support Services

Activities and Societies: University of Seoul Student Exchange Candidate Treasurer of K-Revolution LLC 2018-2019 Alumni

Education record

Activities and Societies: Swim team (2014-2015) Deca Club (2016-2017) NJROTC (2014-2017)