I am an experienced professional known to be a creative problem solver, adaptive team player, and relatable mentor. With a strong focus on excellent communication and personable account management skills, I am passionate about delivering exceptional customer service.My educational background includes studies in Business/Continuing Education at Fullerton College and Los Angeles Pierce College, as well as General Education at Los Angeles Harbor College. He also completed the P.A.M. Program at Hollywood High School.My work experience encompasses a wide range of roles, including most recently as a Data Analyst at Jenkins Properties Management. I was involved in a company-wide review, updating, and reimplementing of modernized policies and procedures. implementation, and website reconstruction. I served as a Senior Relations Manager at Ziprent Manager Team, where I efficiently managed daily interactions with vendors, tenants, and property owners for a remote property management company. As a Repairs Relations Manager at Ziprent Repairs Team, I excelled in processing maintenance requests and ensuring timely issue resolution for a large portfolio of properties.Prior to my property management roles, I worked for 15 years at the Walt Disney Company, where I demonstrated strong leadership skills as a Working Lead on multiple attractions. I supervised teams, maximized operational efficiency, and maintained a strong focus on guest satisfaction and safety.With a reputation for imaginative problem-solving, exceptional communication, and a passion for delivering outstanding results, I am ready to significantly impact any professional setting I am invited to.