Briana Hoffhines Email & Phone Number

Daniel Island, South Carolina

Daniel Island, South Carolina

Greater Grand Rapids, Michigan Area

Consults management regarding training needs of the organization and is responsible for developing, implementing and tracking training accordingly for new hires and current employees. Responsible for organizing and implementing benefits enrollment, recruiting, hiring and on-boarding. Works to consult and train clients on HR features of the software as well as payroll and timekeeping features. AchievementsEmployee of the Year - 2012Employee of the Month twice in 2012 and once in 2014Voted "Who is Always Prepared" by team members - 2015Promoted from Client Solutions Representative to Employee Development within 1st year of employment

Customer service and sales, managing inflow and outflow of projects, handling of customer accounts and invoicing, balancing and documenting daily cash, assist in implementing policy and procedural changes, inventory reportsAchievementsWorked beside management to plan and implement many new procedures and policies to increase overall efficiency of the branchCompleted Grand Valley State University Internship program with goals focused on management, accounting, marketing, and financeCross-trained in all departments of the branch and became knowledgeable with small-format and large-format printing equipment

Customer service and sales, process new resident applications, general office tasks, process weekly reports, type and explain legal documentsAchievementsObtained 100% weekly closing sales rate multiple timesSecret shopped twice during employment with score of above 90%

Customer service in the food and beverage industry, opening and closing of establishment, document and evaluate sales reports, balance safe and make bank deposits, staffing and scheduling, payroll, and inventoryAchievementsPromoted to the General Management position within 8 months of employmentAwarded Certificate of Excellence for managerial/bartending duties

Bachelor Of Business Administration (Bba), Business Administration; Business Management; Human Resource Management

Psychology And General Education

Earned transferring credits

High School Diploma