Briana Klass Email & Phone Number

Chandler, AZ, US

Phoenix, Arizona, United States

• Interact with students, parents, employees, and contractors by phone and email
• Take emergency and non-emergency calls, and handle sensitive information responsibly while providing relevant information to campus guards and police to be able to safely respond to calls.
• Used radio, telephone, and computer system to update first responders with new information.

Phoenix, Arizona

• Crossed train as a shift supervisor and control room operator
• Ensure superior customer experience by addressing customer concerns and questions and engaging the public discussions about the art, architecture, exhibits, and local attractions
• Assist with the planning and creation of training materials, help organize staff files and training databases and cover other supervisor and control room shifts as needed
• Maintain and update the security Wiki and create and organize content
• Communicate with staff in and out of the department over radio, phone, instant messenger and email.

Phoenix, Arizona

• Assisted with the adoption and content building of the new Arizona State Knowledge Center catalog, CuadraSTAR
• Processed, housed, and re-housed archival material
• Catalogue archival collections, both digitally and hard copy.

Phoenix, Arizona

• Worked with internal and external customers to fulfill historic research requests and inquiries
• Researched and produced professional Land Use Histories
• Processed and housed archival materials and assisted with historic photograph research for an internal publication
• Prepared recordkeeping systems and procedures for archival research and for retention or destruction of records.

Phoenix, Arizona

• Helped research and implement digital programs including historical Facebook posts
• Assisted with educational programs including National History Day
• Assessed and prioritized multiple responsibilities, developing multitasking and time management skills.

Flagstaff, Arizona Area

• Assisted with exhibition set up in event spaces, displaying art pieces to be aesthetically pleasing and well-lit for best viewing.
• Worked with students and faculty to prepare and display student art
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Flagstaff, Arizona Area

• Cataloged, organized and performed basic cleaning of historical artifacts
• Assisted with the creation of public programming and worked with local youth groups
• Helped to recruit and train other interns and research, design, and implement exhibits

Flagstaff, Arizona Area

• Keeping an organized and tidy work space
• Handling money
• Customer service, interacting with the public, resolving customer concerns

Flagstaff, Arizona Area

• Executed guided visitor tours to convey park information and highlight notable areas.
• Interacted with the public through historical discussion, answering questions and concerns, and through visitor services
• Designed and implemented a temporary exhibit on lumber railroads and researched and organized historical documents

Tempe, Arizona

• Interacting with and helping customers
• Handling merchandise
• Organizing and straitening displays

Master Of Business Administration - Mba, Strategic Human Resource Management, 3.98

Masters of Business Administration with Emphasis in Strategic Human Resource Management

Master Of Arts (M.A.), Public/Applied History, 3.78

Research and wrote a Historic Structures Report for the Cattle Barn as part of a collaborative effort for the historic preservation of the.

Bachelor Of Arts (B.A.), History, 3.74

Activities and Societies: Art History SocietyGraduated with B.A.s in History and Art History and minors in Museum Studies and Asian.

Bachelor Of Arts (B.A.), Art History, Criticism And Conservation, 3.74

Activities and Societies: Art History SocietyDean's List recipient, member of the Art History Society, 2 years of study in Spanish.