Strategic healthcare executive with demonstrated success offering guidance and leadership in critical areas including Medicare plan operations, Stars, Consumer, Member, Total Employee experience, IT management, strategic governance and program execution. I have successfully directed activities toward the goal of lowering total costs, realizing revenue increases and improving retention to achieve actionable results for a large-scale Medicare plan serving 750,000+ lives.I believe that the greatest good can often be done in the most uncertain of times and at the intersection of people and technology, be it in healthcare, manufacturing or in the public sector. I take personal pride in leading and developing high-performing cross-functional teams to break barriers with patients, members and consumers using coordinated and data driven approaches across many touch points.My strengths include: Cross-Functional Leader / Coach / Mentor Medicare Plan Operations / Communications Operations / IT Management / Manufacturing P & L / Cash Flow Management / Procurement Stars Rating System – HEDIS / CAHPS / HOS Predictive Modeling / Data Analytics  Enterprise Portfolio / Project Management Enterprise Lean / Quality Organizational Governance / Program Execution