Briana Randolph Email & Phone Number

Monitored and managed surveillance systems, including cameras and alarms, to ensure facility security and respond to incidents promptly.Administered access control systems, including issuing and tracking access badges, verifying identifications, and managing guest access.Ensured compliance with security and IT policies, and maintained accurate records of incidents, access logs, and maintenance activities.

Troubleshoot and resolve IT issues related to fulfillment center hardware, such as barcode scanners, tablets, and conveyor systems.Participated in training sessions to learn about warehouse management systems (WMS) and other IT tools used in the fulfillment center.Helped with the setup and configuration of new IT equipment and systems, including installation of software and updates.Provided basic technical support to staff members, including guidance on the use of IT systems and applications related to order processing.

Managed and maintained the studio’s scheduling and client management software, ensuring accurate appointment bookings and client records.Provided support for digital marketing efforts, including updating social media platforms and assisting with email campaigns.Addressed and resolved client concerns and issues professionally, ensuring a positive experience and maintaining client satisfaction.Monitored and maintained cleanliness and organization of the studio, including adherence to hygiene and safety protocols.Participated in ongoing professional development and training to stay updated on industry trends and best practices.

Information Technology Cybersecurity

Education record