Brian A. Matthews
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Brian A. Matthews Email & Phone Number

Senior Service Desk Analyst at Dimensional Fund Advisors
Location: Charlotte, North Carolina, United States 8 work roles 2 schools
3 work emails found @dimensional.com 7 phones found area 716 and 704 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 3 work emails · 7 phones

Work email b****@dimensional.com
Direct phone (716) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Dimensional Fund Advisors
Role
Senior Service Desk Analyst
Location
Charlotte, North Carolina, United States
Company size
1484 employees

Who is Brian A. Matthews? Overview

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Quick answer

Brian A. Matthews is listed as Senior Service Desk Analyst at Dimensional Fund Advisors, a company with 1484 employees, based in Charlotte, North Carolina, United States. AeroLeads shows a work email signal at dimensional.com, phone signal with area code 716, 704, and a matched LinkedIn profile for Brian A. Matthews.

Brian A. Matthews previously worked as Service Desk Analyst II at Pacific Union Financial, Llc and Senior Technical Support Analyst at Polypore. Brian A. Matthews holds Mcp, Mcsa from Career Learning Zone.

Company email context

Email format at Dimensional Fund Advisors

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{first_initial}{last}@dimensional.com
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AeroLeads found 3 current-domain work email signals for Brian A. Matthews. Compare company email patterns before reaching out.

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Profile bio

About Brian A. Matthews

CAREER HIGHLIGHTS:While working at HSBC Atrium location in 2009, I was tasked with retrieving all unused PC's from all business departments. They were not will doing to give them up so easily.With that my manager and myself came up with the idea of showing how much money the business departments were spending monthly on those unused PC's. I reached out to a co-worker who created a utility that I could use to scan the network and report back that login times for users then break it down by 30days, 60days, 90days, and more than 90days. Once I was able to create this report and provide it to my manager to take to his monthly meeting with the business departments and present them the results with the monthly cost per PC. RESULTS:I was then able to retrieve 200 PC's from all business departments which worked to be a savings of $25,504.00 per month.Then in 2012 I not working at HSBC Mortgage location and was able to apply this same process to retrieve 72 unused PC's saving the business departments a total of 9,181.83 per month.

Listed skills include Troubleshooting, Technical Support, Software Installation, Laptops, and 26 others.

Current workplace

Brian A. Matthews's current company

Company context helps verify the profile and gives searchers a useful next step.

Dimensional Fund Advisors
Dimensional Fund Advisors
Senior Service Desk Analyst
austin, texas, united states
Website
dimensional.com
Employees
1484
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Company profile
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8 roles

Brian A. Matthews work experience

A career timeline built from the work history available for this profile.

Service Desk Analyst Ii

Pacific Union Financial, Llc

Charlotte, North Carolina Area

Onsite Support for 50 usersPhone support for Help Desk as neededImagining of Thin ClientsInstall, upgrade and maintain all desktop, notebook and thin client computers.Support network multifunction printers.Maintain desktop computing devices and associated peripherals in local area network environments.

Jun 2016 - Dec 2017

Senior Technical Support Analyst

Polypore

Charlotte, North Carolina Area

Senior Technical Support Analyst for Polypore International Inc., and its 4 sites in the Charlotte, NC area as well as the Corporate site in Ballantyne, NC. Team Lead for CLTP Support Team providing exemplary support to all users. Coordinate daily activities of team membersPerform daily ticket and task reviewInsure tasks & projects are completed in a.

Feb 2015 - Jun 2016

Technology Support Specialist

Nardin Academy

Buffalo/Niagara, New York Area

Technology Support Specialist for Nardin Academys Elementary School, High School, Montessori School, as well as non school departments. Providing hardware and software support on all PC's, Mac's, Laptops, Tablets, Printers, Smartboards and Projectors.Internal support of PC’s, Macs, Laptops, Tablets, Printers, SMARTBoards, Projectors, and Applications via.

Mar 2013 - Feb 2015

Sr. Systems Technician

Hsbc

Client Services for the Branch Services Team, supporting Technology in our Retail Branch Network and Small/Remote Offices, as well as onsite support at our Walden Mortgage Site. Providing hardware and software support on all PC's and Laptops.Internal support of all Pc’s and all Applications via GSD trouble ticketsInvestigate problems, such as.

Jul 2005 - May 2012

Help Desk Specialist

Hsbc And Teksystems

HSBC - Center And Atrium

Tier 2 Support/Crisis call ManagementInternal Phone support for all of HSBCInstall network as well as local printer driversSupport for Lotus Notes installing and configuringAll password unlocks, and resetsMainframe Support(Passwords, Unlocks, and Printers)Determine appropriate course of action on calls that can not be solved immediatelySupport for all.

Mar 2004 - Jul 2005

Technical/Client Support Analyst

Inspired Design

Laptop Support and RepairInstallation of predetermined software using imaging softwareSetup of personalized settings such as network items and mailboxesKeeping an updated detailed inventory of laptops and laptop partsTroubleshooting and fixing any problems that arise in the field. Reinstallation of software, replacing faulty hardware, etc.Technical Support.

Mar 2000 - Feb 2003

Technical Support Specialist

Client Logic

Phone support for all of Iomega's productsAverage handle time of 10 minutes and an average score of 4.0 – 4.36 out of 5.0Assisted customers in installation of their Iomega drivesSet up Return Merchandise Authorizations as needed When call volume was low, worked on escalation's Took orders by phone for Iomega productsAnswered pre-sales questions via Iomega.

Jul 1998 - Mar 2000
Team & coworkers

Colleagues at Dimensional Fund Advisors

Other employees you can reach at dimensional.com. View company contacts for 1484 employees →

MM Michael Mammes, Crps® Michael Mammes, Crps® Colleague at Dimensional Fund Advisors Charlotte, North Carolina, United States, United States View → YS Yan Sun Yan Sun Colleague at Dimensional Fund Advisors Austin, Texas, United States, United States View → WM Wendy Mueller Wendy Mueller Colleague at Dimensional Fund Advisors Austin, Texas, United States, United States View → TT Tom Turnbull Tom Turnbull Colleague at Dimensional Fund Advisors London, England, United Kingdom, United Kingdom View → CR Charlotte Rice Charlotte Rice Colleague at Dimensional Fund Advisors Charlotte, North Carolina, United States, United States View → VM Vimal Mayank Vimal Mayank Colleague at Dimensional Fund Advisors Charlotte, North Carolina, United States, United States View → JJ Jonathon Johnston, Cfa Jonathon Johnston, Cfa Colleague at Dimensional Fund Advisors Sydney, New South Wales, Australia, Australia View → BM Banks M. Dupree Banks M. Dupree Colleague at Dimensional Fund Advisors Charlotte, North Carolina, United States, United States View → LG Lance Goss Lance Goss Colleague at Dimensional Fund Advisors Austin, Texas Metropolitan Area, United States View → JW Joshua Weinbach Joshua Weinbach Colleague at Dimensional Fund Advisors Charlotte, North Carolina, United States, United States View →
2 education records

Brian A. Matthews education

Mcp, Mcsa

Career Learning Zone

3 MCP Courses in working towards MCSA Certification. Currently have received MCP certification.

A+, A+

Career Blazers Learning Center

350-hour Certification Program Comprehensive support training in networking, hardware, operating systems, applications and customer service.

FAQ

Frequently asked questions about Brian A. Matthews

Quick answers generated from the profile data available on this page.

What company does Brian A. Matthews work for?

Brian A. Matthews works for Dimensional Fund Advisors.

What is Brian A. Matthews's role at Dimensional Fund Advisors?

Brian A. Matthews is listed as Senior Service Desk Analyst at Dimensional Fund Advisors.

What is Brian A. Matthews's email address?

AeroLeads has found 3 work email signals at @dimensional.com for Brian A. Matthews at Dimensional Fund Advisors.

What is Brian A. Matthews's phone number?

AeroLeads has found 7 phone signal(s) with area code 716, 704 for Brian A. Matthews at Dimensional Fund Advisors.

Where is Brian A. Matthews based?

Brian A. Matthews is based in Charlotte, North Carolina, United States while working with Dimensional Fund Advisors.

What companies has Brian A. Matthews worked for?

Brian A. Matthews has worked for Dimensional Fund Advisors, Pacific Union Financial, Llc, Polypore, Nardin Academy, and Hsbc.

Who are Brian A. Matthews's colleagues at Dimensional Fund Advisors?

Brian A. Matthews's colleagues at Dimensional Fund Advisors include Michael Mammes, Crps®, Yan Sun, Wendy Mueller, Tom Turnbull, and Charlotte Rice.

How can I contact Brian A. Matthews?

You can use AeroLeads to view verified contact signals for Brian A. Matthews at Dimensional Fund Advisors, including work email, phone, and LinkedIn data when available.

What schools did Brian A. Matthews attend?

Brian A. Matthews holds Mcp, Mcsa from Career Learning Zone.

What skills is Brian A. Matthews known for?

Brian A. Matthews is listed with skills including Troubleshooting, Technical Support, Software Installation, Laptops, Operating Systems, Networking, Disaster Recovery, and Hardware.

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