Field incoming phone callsAppointment SettingEducate customers on the Excellent service Magnolia providesEngage the customer to incite loyaltyDeliver World Class Customer Service dailySmile when speaking to the customers

Coordinates standardized group and/or individual test administration; administers and/or coordinatesacademic, credentials/certification, entrance, psychological, and vocational interest testing.● Plans, develops, and coordinates testing program policies, procedures and schedules, and ensuresadequate staffing for the administration of examinations.● Supervises and monitors administration of tests by proctors● ensures that appropriate testing environments are maintained● Completes administrative and receptionist duties around office● Maintains cleanliness and sanitation of office and testing room as per Covid-19 guidelines

• Greeted visitors and determined their needs and wants• Discussed type, quality and number of merchandise required for purchase • Recommended merchandise based on individual requirements using special up selling techniques• Advised customers on utilization and care of merchandise• Provided advice to visitors regarding particular products or services• Explained the use and advantage of merchandise to customers• Responded to customers’ queries and concerns• Quoted prices and discounts• Organized sales contracts and accepted payment through cash, check and credit card• Assisted in display of merchandise• Cash handling with operation of POS cash register and safe

• Assisted Site Director with the operation of a non-profit community center• Conducted an assortment of youth and adult/senior daily program events and activities• Offered homework assistance and esteem guidance to youth• Facilitated discipline and structure to within the community center at all times• Established rapport with youth and adults/seniors• Adhered to monthly program schedule and implements instructional, informational, and fun activities• Coordinated with Site Director to conduct community outreach on an ongoing basis

• Assisted Site Director and Program Coordinator in conducting a variety of youth program activities• Offered homework assistance to youth in an after school and enrichment program• Upheld program records ability to establish and maintain effective working relationships with youth• Facilitated a program environment that promoted positive youth interactions • Prepared and arranged indoor and outdoor activity areas and materials to accommodate daily schedule• Arranged and served appropriate snacks and meals when appropriate• Assisted in maintaining program participation data and completing required daily reports

• Conducted a vast variety marketing research surveys with the highest degree of accuracy and integrity• Provided precise documentation of sample dispositions using a Sample Management System• Followed standardized interviewing procedures established by National Research and/or the client• Utilized proper probing and clarification techniques for multiple choice and open-ended questions • Exercised courteousness and professionalism with all respondents

• Contacted potential and existing donors to request funding for memberships, charities, and political firms• Attained a consistent level of quality on fundraising calls• Researched campaigns as a prerequisite with the support of briefings and associated paperwork• Represented Share and its clients in a professional and efficient manner

• Provided a secure exam delivery and superior customer service while monitoring examinees• Sustained knowledge of policies and procedures while greeting examinees and verifying identification• Monitored environmental conditions and kept them within established limits• Maintained the confidentiality of clients while safe guarding the security software and testing environment

• Accurately prepared bank deposits by investigating and verifying money in the cash drawer and safe • Pursued appropriate cash handling which included cashing checks using established risk analysis• Processed loans and agreements based on company guidelines and other criteria• Followed security and safety policies and procedures in order to maintain a safe working environment

• Provided advice to clients regarding particular products or services• Answered customers’ inquisitions and concerns• Approximated prices and discounts as well as credit terms, returns, exchanges, and warranties • Operated POS cash register and handled cash• Prepared sales contracts and accepted payment through cash, check and credit card