Briana Baldwin Email & Phone Number

Hunt Valley, Md

- Received incoming telephone calls and gave professional customer service help to customers about questions on delinquent accounts for all lines of credit -Documented consumer contacts on system(s) of record - Processed some currency postings and generated some invoices to clientele -Identified, initiated, and facilitated resolution of customer issues -Negotiated payment arrangements on past owing receivables

Columbia, Md

Responsible for inventory of merchandise on showroom floor. -Point of contact for Personal Shopper Program. -Assists customers with selection of merchandise. -Restocked merchandise floor for next business day -Entering Payroll for pay periods -Secretarial Duties -Train new associates on company procedures -Responsible for opening and closing terminal on daily basis.

Laurel, Md

-Data Entry-Answering phone system using multi-line phone system.-Mailings and copying of employee documents-Filing documents and using HR database for employee lookups.

Baltimore, Md

Assist customers with purchases in Travel ideas -Assist Owner with Personal request of the day -Responsible for opening and closing terminal on daily basis. -Answering Multi telephone line

Business Administration And Management, General

High School Diploma, General Studies

Class President (4 years), AVID student (4 years) Honors Society (4years)