Brian Yates Email & Phone Number

Glasgow, Scotland, Gb

Lead c. 25 people plus supplier teams to deliver IT change and innovative solutions to support Customer Services, Sales, Smart Solutions and Marketing, working closely with the Directors of each area on planning and delivery. Drive key initiatives, including the implementation of generative AI enabled Chat and Voice bots, enhancing capacity management processes to plan roadmap delivery, and bringing together diverse business teams to define and implement improvements to the customer experience

Dublin 2, Ie

As a Senior Manager in Accenture Technology, my role was to provide leadership in the delivery of complex technology projects, as well as identify and develop opportunities to increase Accenture’s presence at our clients and in the marketplace.

Dublin 2, Ie

Led c. 40 people (across UK, Spain and India) in the Application Support team at a large UK utility for SAP, Odata & REACT JS, delivering automation and process improvement, bug fixes and planned software changes. Led the transition of support from the incumbent provider and gained client acceptance to go live within 3 months. I was responsible for delivery and profitability of the service, ongoing risk and issue management, and meeting operational and business SLAs.

Dublin 2, Ie

Led the design, build and test on a major IT transformation involving significant changes across the business. Managed a team of c. 40 people and coordinated with 14 legacy systems and a further 11 third parties.

Dublin 2, Ie

Part of the Solution Architecture team who presented the IT Roadmap for a large UK energy supplier to the board. Then led the deployment of an Oracle scheduling solution. The team of 20 was split across India and the UK and included members of the vendor team.

Dublin 2, Ie

Led a team of 8 to implement an Oracle Utilities Meter Data Management and Utilisoft Industry Interaction system for a large IT programme. Delivered the scope within budget and to timelines, incorporating a steady pipeline of change.

Montreal, Qc, Ca

Business Analyst at ScottishPower documenting requirements for a new fully integrated system. Using in-depth knowledge of the Electricity and Gas sectors to capture requirements in UML notation using Enterprise Architect. Specific domain knowledge of electricity DTC flows, reading validation, data collection and settlements processes as well as a broad understanding of the gas market.

Montreal, Qc, Ca

Managed the development team for the migration of a billing system at BT, based in Washington, DC. The role was to manage the daily activities of a team spread across 3 locations and timezones to capture and document the requirements then identify discrete development tasks to be completed. This involved working closely with the client to drive the project forward and integrate the team as well as the implementation of planning and quality procedures.

Montreal, Qc, Ca

Responsible for the management of all the software development enhancements to a large data warehouse system for a large utilities company. This included the estimation, negotiation of the price with the client, planning the changes then managing the team through development and acceptance. I was also responsible for the overall design and ensuring the deliverables were in line with client expectations and the existing architecture. The changes typically involved 5 or 6 developers, working with Informatica and Microsoft .NET technologies.

Glasgow, Gb

Summer placement. Designed image processing software to automate the analysis of patient's gait cycles, used to help improve the fit of prosthetic limbs.

Master Of Electronic & Electrical Engineering With European Studies (Meng.)

Diplôme D’Ingénieur - Ingénierie Electrique (Equivalent To Meng. Electrical Engineering In The Uk)